Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

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Can't access drive, drive won't start

I have two 320GB Black Cherries. Neither one will work off of my desktop USB's. I have a Western Digital USB drive that works fine, but not the Simpletechs.

The drive just sits there and clicks, and doesn't show up in My Computer.

Both drives work fine on my HP laptop.

Any ideas? Does anyone know if there is some access utility needed? or are these drives extra sensitive to voltage supply or something else quirky? Thanks for any ideas!

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If they are clicking it is because there is not enough power coming from the USB ports on your computer. If they don't have an external power source they will each need to be plugged into their own 2 separate USB 2.0 ports, they will not run on USB 1.0 as they won't get the power they need. Laptops tend to have more power robust USB ports than desktops. Hitachi supplies those drives with a pigtail adapter as they are power hungry. You can go down and get the external power supply for the drive and it will solve your problem as well. Or get a powered type USB hub, that has an external power adaptor that van power peripherals They will not run off an unpowered USB hub.

Posted on May 20, 2009

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