Question about Canon Office Equipment & Supplies
I have a single phone jack- with a fax machine connected into it. From the fax machine I used a landline phone as well. When I set the fax to "Auto" and dial my landline I get a "fax dial tone", when I set it to Fax/Tel Auto Switch, the fax machine will send and receive faxes, however when I dial my landline number it doesn't ring, just goes to my voicemail. When I set it to DRPD: Select Fax, my landline numbers works properly but then I can not send or receive a fax. Please Help!!!!
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Posted on Jan 02, 2017
SOURCE: wont' send a fax
In my experience, anything plugged up to a phone line can be some of the most susceptible to electric discharge. Thunderstorms, power surges, brown out, all of these can cripple or kill a fax machine. When I saw this symptom on a fax, 9 times out of 10 it was caused by a power surge of some sort. The line error is most likely the machine's outgoing line has been zapped. The 775 (and it's father, the 770) are some of the most straightforward faxes I have dealt with when it comes to faxing. There is no internal setting that I am aware of that would inhibit the sending of faxes. I would double check the transmission report to make sure that the machine isn't doing something weird like adding extra digits to the numbers you are dialing. It would still be worth your time to try a few things, though. I would plug the fax into another phone jack using a different phone cord if available. Also try using the fax as a telephone, call a number and see if you can connect. If you can, make sure both parties can hear each other clearly. If you can not, the machine will need to be replaced.
Posted on Aug 23, 2007
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.
Posted on Sep 23, 2008
You can set it for manual mode.
Or set it for fax only but set the incomming ring count to more than 8 times that will give you time to answer a call before it go to fax.
Posted on Jan 07, 2009
Tips for a great answer:
Jul 08, 2014 | RCA 25201RE1 Corded Phone
Unplug the fax machine from the phone jack.
Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line.
Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.
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