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LG TROMM WASHER WILL NOT RESET AFTER COMPLETING WASH OF A LOAD OF CLOTHES .TUB LITE STAYS ON AND WE ARE UNABLE TO RESTART A NEW LOAD OF CLOTHES. SCREEN IS BLANK. CAN GET IT TO RESTART BY PULLING THEN PLUGGING POWER CHORD.SCREEN COMES UP ON POWER RESET .

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  • tsread May 20, 2009

    Model No...WM2688HNM
    SER.NO....609KVWQ01839


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Hi,

After you unplugged it, did you try to plug it in again to see if it would reset?

If you did and it didn't reset, I'm afraid to say that it might have damaged your touch pad control panel and/or the control board.
Both of those parts are very expensive.

How old is your washer?

Some electric power companies may reimburse you for the parts, but I'm not sure they may if it was due to the thunderstorm or what they call an "Act of God".

Any further help, let me know.

Thanks for using Fixya.

Do rate the solution as "Fixya" if 100% satisfied.

Posted on May 24, 2009

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You have a failure of the main board. You do not list your model number, so I can't give you a part number at this point, but I can tell you that your machine has a one year parts and labor warranty, and a second year part only warranty on the board. If you are in the US, find a service provider at http://www.lge.com/us/support/repair/support-repair-provider-lookup.jsp or contact LG 24/7 at 1-800-243-0000.

Posted on May 20, 2009

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Posted on Jan 02, 2017

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