Question about GE Monogram ZISS480NRSS 48" Built-In Side-By-Side Refrigerator (ZIS-S480NRSS, ZIS S480NRSS)

1 Answer

My refrigerator is a GE Monogram ZISS480NRGSS S/N SH031008. The temperature in both the freezer and the fresh food sides increased and did not go down. A technician came in and changed a valve (I do not know the correct name) that goes behind the ice drawer (the old unit is marked Invensys K-75187 S-86). The unit worked properly for about a week and then the refrigerator area's temp. starte going up while the freezer continued to work properly. I replaced the FF Damper Repair Kit and the unit worked well for 3 days. Yesterday, both sides' temp started going up again. This morning the freezer temp was back to normal but the refrigerator temp has stayed around 47F. I have tested the damper operation and it is working properly.

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  • 7 more comments 
  • willie_moral May 22, 2009

    Hi Sea Breeze. Thanks for your comment. I located the box. Do you have any instructions on how to open the box without damaging anything there? Also, the compressor stopped and it was cold. I reset the breaker and it started running again. Whatever is happening seems to be erratically. Could the thermostat be the culprit? Thanks

  • willie_moral May 22, 2009

    The problem I have right now is that the unit is in a custom install and I will need help to pull it out. I can access the system board from the front, if you can tell me how to pull it out. Thanks,

  • willie_moral May 22, 2009

    Right now it is running. I intend to let it run overnight and see what happens when it reaches the set temp and the compressor cycles off. If it does not start then we have a problem.

  • willie_moral May 22, 2009

    I tend to agree with you. If I need to take the unit out, I will have someone come over on Saturday. Do you know how I can purchase a service manual for this unit?

  • willie_moral May 22, 2009

    What is your time zone and what is the best time to call you in case I need to call you for help in replacing those two parts?

  • willie_moral May 22, 2009

    Thanks.

  • willie_moral May 23, 2009

    I observed the unit since last night and it worked perfectly until about 4 hours ago when the temp started raising again. At this point I noticed that the compressor is very hot and the condenser fan is not working. The fan did work since last night until about four hours ago. Any idea about what is causing this?

  • willie_moral May 30, 2009

    Hi Sea Breeze: Are you available. It looks like I'm in trouble. I ordered both the replacements for the system board and the condenser fan and something seems to be wrong. My main board original part number is WR55X10383 and the replacement is listed as WR55X10560. However, the new board is twice the size of the original and the connectors are all different. Likewise with the condenser fan, the original number is WR60X10083 and the replacement is listed as WR60X10185, but the connector is different. Any idea what should be done? If you are available, I can probably give you a call.

  • willie_moral May 30, 2009

    I have some good news to report. After our tel. conversation, the fan kept switching on and off until I realized that the a/c unit in the kitchen was on. I thought that the cold air could be screwing up the temp. reading. After turning off the a/c unit, the fan has remained on continuosly and the temp in both the refrigerator and the freezer continue to go down.

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  • GE Master
  • 4,654 Answers

We need to have a look at the main control board part number WRO2X11838 Tell me if the compressor is running while no cooling or if stopped. Unplug refrigerator and see if the top of compressor is too hot to keep you hand on. My drawing show the control bord in the area of the compressor and inside a box. Let me know if it has burn marks on both sides. Thanks, Let me know, Sea Breeze

http://servicepartstec.blogspot.com/

Posted on May 21, 2009

  • 6 more comments 
  • John Tripp
    John Tripp May 22, 2009

    OK, The part about the tripping the breaker is the part I don't like. Your compressor needs a kick to get it going normally. The part is called a start capacitor. Yours may be bad along with the motor starter. I need you to unplug and with the panel behind the refrigerator removed, Mark all wires going into and out of the compressor. Before we go too far I need you or someone to check the windings inside the compressor. I think you did visit my web page its talking about an Air conditioner. Same here before we get too deep into this we need to check the compressor to see if it's worth going forward. I know you are ready to get it going, If you want you can call 864-487-4851

  • John Tripp
    John Tripp May 22, 2009

    The compressor has 3 terminals coming out of is labeled S, R and C. We don't want to mix them up when you remove them as for the control board, that model the box has some sheet metal screws keeping it together. The board would also be a place to see if there is a problem. Like burn marks or loose connections. The part that tells the compressor to start begins with thermostat goes to the board and the board relays it back to compressor. If the relay on the board is bad then the compressor cannot get going good.

  • John Tripp
    John Tripp May 22, 2009

    Sorry you are in that position, I myself have that happen. I am not sure you can reach the screws and it appears the screws are attache on the back side of the refrigerator. But if you think you can reach it you may need a 1/4 nut driver 5/16 nut driver and a phillips head, the box may be mounted to the steel frame and off set I just don't want the board damaged until we know whats happening. I 'm here trying to think how I could do that. Even so you need to get back there. The way your refrigerator is responding is why I it's the mother board or compressor start relay and capacitor.

  • John Tripp
    John Tripp May 22, 2009

    Yes, that is a good idea for now and we will pick up were we left off. With the compressor running and will be running until, this is something we both can think about. The compressor is not restarting so easy and cannot start and stop without a high amperage. I am almost sure it is one of those things. If you see the board is ok the the next step is to change the start relay and capacitor. If you get to that part change them both. There is something call a 3 in 1. Ask your local AC supplier. That will give it a little more kick to start. With it you have no need for a start relay, it's built in.



  • John Tripp
    John Tripp May 22, 2009

    I am on the east cost New York time, South Carolina. I I work here with my sites and build websites with Adobe CS4 and about 8 hours from now I will sleep. Any time, If I do't answer leave your number and name on voice mail and I will get with you then. I have been trying to find a manual for you all I have is a GE Profile/Artica service manual. I do think your model is related. I just need the time to go and compare the mother boards.

    appliancepartsse@yahoo.com

  • John Tripp
    John Tripp May 23, 2009

    It's possible the fan is the only reason for this. But until you confirm that the fan is getting 120 volts at the time you see it stopped I need to consider the board or fan. I know that don't help you much. Its happend to me 3 trips to the same home and on the third visit is when I noticed the condensor fan stopped. If I were you I would fix it so I could catch the fan stopped while it still had house voltage. That would stettle this for sure.

  • John Tripp
    John Tripp May 30, 2009

    Yes, Just got up, worked all last night, give me a call.

  • John Tripp
    John Tripp May 30, 2009

    Great news! Give it a while and continue to keep your eyes focused on the fridg. Sea Breeze

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