Question about HP LaserJet 2840 All-In-One Printer

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Jam in print paper path HP 2840 printer - HP LaserJet 2840 All-In-One Printer

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  • levyss May 20, 2009

    This was not helpful and not the issue

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Does the paper feed at all(1/2 way) no feed,if not pick-up paper most likely will be feed motor if 1/4,1/2 or 3/4 fed will be sensor at falt or 2nd tray conectors dirty or making false contact.

Posted on May 20, 2009

  • Rohit  Asthana
    Rohit Asthana May 20, 2009

    If the toner wipes off the printed pages, then the fuser is the
    problem....not hot enough or enough pressure to heat the toner to the
    paper. I would try to reseat the fuser...make sure it is making good
    electrical contact. I have also seen the paper actually wrap around the
    fuser roll, which would cause the same symptoms...be careful removing
    the paper if that has happened...the fuser roll can be easily damaged

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Posted on Jul 02, 2010

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1 Answer

Hp laserjet 4200 will print a 50 page paper path test, print an extra page and then jam.


The paper feed solenoid is sticking. There is a foam material that deteriates over time and becomes sticky. I remove what's left and put masking tape in its place.

Oct 03, 2012 | HP LaserJet 4200 Printer

Tip

HP Inkjet Printers - Fixing Paper Path Issues: Paper Jam, Carriage Jam, and...


For a printer to work, the paper has to move through the printer. The route that paper follows through the printer is called the paper path. If the paper doesn't pick up (no pick) or something interferes with the paper path, nothing prints. If the paper is stuck in the path, you have a paper jam. Sometimes jammed paper in the printer can lead to the device that carries your ink cartridges back and forth in your printer to get stuck (carriage jam) as well. Sometimes the carriage can stop moving for other reasons.

The videos in the following playlists were created to help resolve these paper path issues. These videos are not short or entertaining but they are complete. They repeat steps (test print) so even novice users can follow these without having to refer back to instructions earlier in the video. The solutions in these videos are what works to solve paper path issues most of the time. Follow the steps completely. Sometimes people shortcut some of the solutions. Avoid shortcuts for accurate troubleshooting.

The steps for resolving paper path issues are specific to your printer. These playlists have videos for about many different models. We will continue adding to the collection or updating the videos when we find new ways to resolve these issues. The title and description of the videos explain what models the videos apply to.

Some of the videos end with a step that explains that the printer needs to be serviced. If your printer is still in warranty and you get to that step, contact HP for help. If your printer is out of warranty, open a new post in this forum and see if others have a non-conventional solution that will help. Also, Google is your friend offering non-HP out of warranty solutions for servicing/fixing a broken printer.


Fixing Paper Jams on HP YouTube

Fixing Carriage Jam YouTube

Fixing Paper Pick Up Issues YouTube

on Dec 04, 2014 | HP Office Equipment & Supplies

2 Answers

Printing envolpes and now I have jam in print paper path how do I find the the problem


If the jam is not evident in the feeder, then you need to open the printer, remove the imaging drum and look straight down to the bottom. This area is called the registration assembly and it is the most likely spot for a jam to occur. If you see any paper there, carefully remove it. Turn the printer off first before reaching in there.

Mar 23, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Paper jam problem fixed after removing toner and removing paper, but also now getting auto showing as well and ready and the cartridge ink levels. Auto not their before and now not printing. No errors...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever. Check the following video hope this helps you.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Aug 26, 2010 | HP LaserJet 2840 Printer

1 Answer

My hp laserjet 1150 series stops printing after a paper jam


you probably have a piece of paper inside printer or you have damage a paper sensor path while removing jammed paper.

Jun 22, 2009 | HP LaserJet 1150 Printer

2 Answers

MY PAPER IS JAM IN MY HP DESKJET D4160 PRINTER


Open the paper jam cover at the back of the printer and remove the jammed papers, be sure you return properly the cover afterwards. Re-start your machine.

Mar 02, 2009 | HP DeskJet 3745 Printer

1 Answer

Paper Jam? Print quality


If the toner wipes off the printed pages, then the fuser is the problem....not hot enough or enough pressure to heat the toner to the paper. I would try to reseat the fuser...make sure it is making good electrical contact. I have also seen the paper actually wrap around the fuser roll, which would cause the same symptoms...be careful removing the paper if that has happened...the fuser roll can be easily damaged !

Jan 22, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Cut off printer during print, paper jam tray 2 won't release


Open the cartridge door and remove cartridge...can you see the paper here...if so slowly apply even pressure to both sides of paper and pull...

keep me posted

Cheers!

Nov 13, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Paper jam


MOST HP PRINTERS HAVE A DOOR ON THE BACK SIDE OF THE PRINTER THAT CAN BE OPENED TO REMOVE A PAPER JAM. HAVE YOU TRIED USING THIS TO CLEAN THE PAPER JAM. THERE MIGHT BE SOMETHING STUCK IN THE PAPER PATH THAT IS CAUSING THE JAMS. CHECK THE WHOLE PAPER PATH FROM THIS REAR ACCESS DOOR. OK?

ARCLIGHT1217

Sep 08, 2008 | HP PSC 1110 All-In-One Thermal Printer

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