Question about Dell 1355cnw AllInOne Led Printer

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How to clean the transfer belt which has toner and causing smears on print jobs for the dell 1355cnw printer?

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Posted on Jan 02, 2017

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We had a Dell Engineer come out for this prob and it basically involved replacing every working part inside it until it worked! :-(

He said he believed that it might have been toner leaking out, but I don't believe that because of the precision of the dots on every printout.

I hope urs is in warranty!

Posted on Jul 02, 2008

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SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Posted on Jul 17, 2008

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SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

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SOURCE: I have a Dell 3000cn

I had this same problem, after looking on the Dell website it was quickly fixable by using the 'cleaning rod':

check the second box that says there is no error message, and it leads to instructions for what to do. Hope that helps.

Posted on Apr 21, 2009

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SOURCE: our printer squeaks as it goes to a print job. we

Recharged toner can also cause this issue. Remove them and see if the machine will cycle after you close the front door.

Posted on Jan 14, 2011

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My dell printer 1355cnw is showing error code 009 654 and will not work

That references the ADC sensor on the printer. which should be located on the belt of the unit. Might be a bit difficult to get to on a 1355 since it is all enclosed. You might try using the cleaning rods on the toners and looking into a replacement if you warranty is valid.
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Oct 21, 2014 | Dell 1355cnw Multifunction Color Printer...

1 Answer

Our printer squeaks as it goes to a print job. we replaced the fuzer, rollers and transfer belt. Ideas??

Recharged toner can also cause this issue. Remove them and see if the machine will cycle after you close the front door.

Jan 06, 2011 | Dell Printers:Dell MFP Color Laser 3115cn

1 Answer

Colored ink is smearing on the page when I print

Did you change the toner?Developer unit? When did it occured?

FIRST: the copier must be cleaned and vacumed, it may be that toner falls onto transfer section and that causes the problem, you may also have problem with yellow developing unit or drum or transfer cleaning blade.

Pls. rate

May 07, 2010 | Canon imageRUNNER iR C4080 Color Copier

2 Answers

When printing full color brochures, after the first copy I get ink smears and shodow imprints all over the next pages. I've tried the clean up smears procedure on the machine but it doesn't help the...

there should be an option for auto cleaning the printer, if you can't find it, look in the manual
use just regular or construction paper, it will most likely take a lot of sheets of paper, so don't use the fancy expensive type
-or- get a repairman to fix it

Aug 13, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

HP LJ 2600 "dirty" printing


If the toner cartridges are "refills" that might explain some of your print quality issues. Unfortunately, HP only has 2 replacement parts for that model, the fuser and the ETB (Transfer belt) both would require a technician to replace. Check the transfer belt of any tears or punctures. Careful not to touch it, oils from your skin can cause quality issues as well. If at all possible replace all the toners with ones that were working fine.

Jul 31, 2009 | HP Color LaserJet 2600n Printer

2 Answers

Konica Minolta 2300W ink smears

check the transfer belt..there is a reason why some used printers are sold on ebay!
be prepared for sticker shot.

Apr 08, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Color toner is randomly deposited on the back of prints

Loose toner on the belt can be cleaned off with a clean dry rag, This can only be happening if the image is being put down and the paper isn't picking it up. I would look at the transfer belt as causing this, if the belt is not in suspect, the DC controller isn't appying the right bias to clean the belt and drums and would need to be replaced.

Mar 23, 2009 | HP LaserJet 4600 Printer

1 Answer

Laser printer

I developed a color print that has all 4 principal pure toner colors in vertical and horizontal bars that are at least 2" wide.  If perhaps you are having a toner problem only one of the colors will be affected.  If all colors are affected there are two possible issues.  The drum, which I think is actually a belt, and the other the fuser assembly.
The fuser is a heater and pressure roller system that presses and melts toner onto a page.   The drum is an imaging device that picks up toner where images should be and transfers toner onto a piece of paper.  Any toner not transfered from the drum / belt is destined for a waste toner hopper.  If the belt is not being cleaned properly or has an image or flaw artifact that cannot be cleaned / erased you always get that printed on a page.  

Aug 04, 2008 | Konica Minolta magicolor 2400 Laser...

2 Answers

Colour print smears

Please remove imaging unit and transfer belt and make sure no paper is lodged above the transfer belt (ITB)

Dec 01, 2007 | Samsung CLP 300 Laser Printer

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