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Ebay listing problem and ebay poor support

I recently posted two perfumes on ebay, immediately after listing I realized I needed to fix a couple of errors, one of them was free shipping. The system would not allow me to revise the listing and gave me an error message saying thay I have reached the limit of my listings. An obvious tech error. I had to remove my listing early because people were bidding \, now I would like ebay to give me a refund for the listing . Ebay ignores the problem and sends me automatic message, it looks like this is done on purpose or someone is unable to read.
Please advise

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I think you can only amend items listed on eBay BEFORE anyone bids on them.

Posted on Nov 13, 2009


You will have to send them a request to credit your "seller fees" This has happened to me many times..It is usually done with high value items like purses and other stuff that has been counterfeited...they put a limit on the sale of those listings

Posted on Jul 04, 2009

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With regard to revising an item, if the item already received bids you will not be able to revise most parts of the listing anymore, you need to end the listing and then edit the listing and relist it. It's like eBay is becoming a perfectionist (like a member is not allowed to make a mistake). you can contact eBay and ask for a credit. cheers!

Posted on Dec 31, 2009

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Go to and get ebay's toll-free customer service number. I never realized they even had a phone number to call and I too never got anywhere with them via email. I am not sure if I am allowed to give their number out on this site and that is why I am not just telling it to you. It is very easy to get on that web site. Just type in, ebay, and you'll get their toll-free number. Maybe if you call them you'll get somewhere. Good luck.

Posted on Jun 29, 2009

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