Question about Sony Ericsson K850i Mobile Phone

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HELP !!K850i not functioning at all

I have the same problem !! in fact, my phone has been suddenly turn off on its own few times in a week.. and i have only been using this phone for less thn 3 weeks.. it's annoying.. but i thought it was normal until today.. few seconds ago it suddenly go off.. and when i on it back, only the keypad light is on.. the screen is totally blank.. i have no idea why.. and it seems to hang there as i can do nothing with it.. and i can't even off it until i have to take off the battery to off my phone.. why this is happening? what can i do ? i feel like resetting it.. but how can i do that when i can't even on my phone?

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  • forever_von May 20, 2009

    I doubt is the battery problem.. but at this moment, i can't even on my phone.. it is a total blank.. is this software problem? bec it seems to be hang just as i switch it on..can i fixed it on my own without further delay? i 'm actually sufferin without my phone..

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  • Sony Ericsson Master
  • 2,923 Answers

Please do the following to isolate the problem:

1. Make sure that the battery is not loose.
2. Try using different battery to see if you will get the same problem.
3. Refer to the manufacturer for firmware upgrade.

Firmware upgrade fixed 90% of phone problems.

Have a great day!

Posted on May 20, 2009

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Posted on Jan 02, 2017

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