Bought one on eBay and will not light up (charge). The power adapter (green) light comes on but not the ear piece light (should be red accroding to the manual. I tried different power points, putting adapter into power point before connecting to earpiece and after... Nothing seems to get the red light on the earpiece to light and start the charging process. Box seemed unopened but they are hardly tamper proof boxes... Was advertised as Brand New. The piece seemed new (no obvious marks on it)... There is a warrantee card in the box but not sure if they would honour an eBay purchase?
Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.
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Hi All,
According to their Tech Support, the battery in the earpiece can become damaged or dislodged in transit and they have an online form you can fill in and get a replacement sent to you if you can prove new purchase.
Lex Graber :-)
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