Question about SanDisk Sansa MP3 Player

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Computer wont recognize my sansa express BUT it still charges

I plug it into the USB cord and it loads up as if I had just turned it on. It charges and everything, my computer makes the alert noise when something has been attached but in windows media player it doesnt come up. I just need to download some music before this weekend so if anyone can help.

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  • Anonymous May 20, 2009

    i have installed them, the sansa used to be identified until just recently, it randomly stopped recognizing it.

  • pob_2jacobro May 21, 2009

    I have thd drivers downloaded, I re-downloaded them today just to check, I still dont know what the problem is

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Your need to install the drivers for your sansa

Posted on May 20, 2009

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2 Answers

Computer wont recognize the mp3


Try plugging your device to the USB port in the back of the computer. On older computers, the front USB ports are USB1 while the ones in the back are USB2, and I've seen it happen when some devices would go completely unnoticed if they were plugged into USB1.

If that doesn't help, try plugging it into a different computer. If that computer also doesn't recognize it, the problem may lie in the device.

Aug 06, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do i change the battery




  1. Remove the cap over the USB plug and insert the unit into the USB port of a desktop or laptop computer. The computer will recognize the Sansa Express as a new hard disk drive.


  2. Locate the battery icon on the upper right of the screen. The battery icon will fill in with color as the unit charges. When the icon is filled in, the charge is complete. The unit will fully charge in about 3 hours as long as the desktop computer or laptop is powered on.

  3. Plug the unit into the USB port of a car or AC adapter and then plug the adapter into an AC outlet or an auto cigarette lighter socket, as the case may be. The Sansa Express will charge in about 3 hours.

Jul 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

It wont turn on!


If you were charging it with your USB cord, you have to keep the computer turned on the whole time it's charging, otherwise, it will be losing it's charge.

Feb 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Won't start--No Sandisk display.


Download and install the firmware updater.
If that doesn't resolve, your player may really have a hardware issue. The battery is not replaceable by the consumer. My reccomendation is to exchange it with the store. If that fails, redeem your warranty through Sandisk (hope you saved your receipt).

-Tha Mp3 Doctor

Jan 03, 2009 | SanDisk Sansa MP3 Player

1 Answer

Computer(s) wont recognize sansa e260


i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready

Jan 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa express is not recognizing the computer device


It sounds like your mp3 has a low battery and needs to be charged most models require you to turn the power on the mp3 on before you plug it in to be charged and then you leave the power on while it charges.

Nov 27, 2008 | SanDisk Sansa MP3 Player

3 Answers

SanDisk, 2 GB Sansa mp3 player won't charge


You MAY have a power glich. In which case, hold the power/menu botton down for 20 seconds or more, then connect it to the computer.It's best if you use a USB input that's NOT part of a Multi-USB base, as those DO cause power gliches.

Oct 17, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

My computer wont recognize my mp3


I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Sep 20, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa c250


Get a USB cord and connect it to the computer. It will automatically charge with no software installed on your computer.

Mar 27, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

4 Answers

Sansa won't charge or load.


Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

Aug 07, 2007 | SanDisk Sansa e250 MP3 Player

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