Question about Xerox Office Equipment & Supplies
After replacing a cyan toner and a waste toner cartridge on a Xerox WorkCentre 7345, i tried to print a full printer report, but the printer hung. after rebooting it said the cyan toner and waste cartridge were still at 0%. i rebooted the particular machine several times until it returned an error code: 009-391. i looked up this code, but this even seems to be unknown to the xerox databases. after rebooting several more times, the error was gone and the cartridges got recognised. a job that normally takes 2 mins, took me almost 45 frustrating minutes. please, what does the error code mean and what can i do to avoid such situations, other than proper prcedure following? thanks in advance for your cooperation. kind regards, Hans a support engineer from belgium
Remove Cyan Cartridge. Trun Off the Machine.
Now Insert Cartridge, make it properly inserted.
Trun On the Machine And The Error Is Gone......
Posted on Apr 26, 2016
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Posted on Jan 02, 2017
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