Product has no picture. we have charged the tablet and press and hold the power button for the 3 to 5 seconds and the screen has o picture. my son was playing his games when the screen just went blank. I told him it needed charged and he plugged it in and still no picture.
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Make sure it is fully charged. Hold power button down for about 10 seconds and wait if nothing comes up press power again for half a second. Still nothing? Then put it on charge, it should show that it is charging with a light of a picture on the screen. If there is no sign of charging, wait about 3 hours leave the charger connected and press the power button again for about a second and wait for it to turn on or for the picture to show it is charging appears on the screen, (make sure the charger is on and connected) . Press the power button again for another 5 seconds and wait. sometimes it takes a little while to turn on, especially if the battery is very flat. Other things to try are check the charger on another device e.g. another table or a phone if you can and try another charger on the tablet if they are compatible, (usually the same plug is o.k, check the voltage is the same. most chargers are USB 5v). It may need a more powerful charger than most small phones,. you can try plugging the USB cable into a car charger or USB 3.0 port on a computer. 2 amps is common for most tablets. Apple may be different, hard to be exact without knowing brand etc.
If all else fails see the retailer
press and hold the power button 10 sec ?
Press and hold both power and volume down buttons for 10 seconds, then release vol. down button while holding down power button for another 10 seconds, before releasing.
plug to pc and wait to be recognized?
take out the battery so that samsung fully discharge so this should help reset replug the battery.
1. Power the Tablet off.
2. Press and hold the Volume Down button of the device, then press and hold the Power button.
3. Continue to hold both buttons until a bootloader screen appears.
4. Wait for the prompt that says to "Press <VOL_UP>" then press the Volume Up button to start the process. 5. Navigate to Erase content.
All info on tablet will be deleted but not the info in the SD card
The tablet will complete the hard reset process and reboot into a factory default state.
Sounds like you are in a "Boot Loop". Let's try to break the Boot Loop. Plug the device into the charger, then press and hold the power button for 60 seconds - make sure the device is OFF after the 60 seconds. Let change overnight. Next Day, unplug the device from the charger, then press and hold the power button for 30 seconds, wait 30 seconds, press and release the power button normally, the device should be out of the Bootloop.
Sounds like you are caught in a Bootloop for some reaso. Press and hold the Power Button for 40 seconds, release. Then plug the device in a charger, let charge for 4 hours while powered down. Unplug the device from the charger: Step1 : Press and hold the Power Button for 30 seconds, then release the power button. Step 2: Press the power button for 1 second, release and press the power button again, release. Step 3: Is the device booting normally? If no, contact the manufacture for a replacment.