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My new laptop is not recognizing my dongle

I just bought a new laptop so I could start using it for my embroidery designs with my Viking Rose. Currently I am using my old PC with windows XP for doing my 3d Embroidery. I downloaded the CD on my new laptop and all seemed fine except it doesn't recognize my dongle. Is there an update for this. Hate to think this is how they get you to buy new machines. Can't afford that. Can anyone help?

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

Ajkill
  • 2035 Answers

SOURCE: Loaded 3D Embroidery software on

Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........

Posted on Jun 27, 2008

  • 192 Answers

SOURCE: Viking Rose can't install System 5 software

You may be able to find an old computer with Windows 95 or 98. Make sure that it also has a parallel port for the older R/W boxes.

You may also find that the 4D Embroidery package will do what you wish to do and it is under $400. 4D Embroidery Extra is the $700 package.

If you only want to put existing designs onto the card with no manipulation, you can get the Reader/Writer kit, $199 MSRP that includes Organizer which will allow you to load 1 design to your card at a time.

Unfortunately, System 5 was replaced by VIP which was replaced by 3D which was replaced by 4D. I don't think that system 5 will run on anything newer than Windows 98.

Posted on Apr 09, 2009

lintalks71
  • 7 Answers

SOURCE: Viking Rose 605 does not read anything but Win 98.

Ebay may have a laptop with win 98 but that is a pretty old OS. No way to register the software without contacting Viking to ask them to allow you to register her old software unless she sent you the reg numbers. She can't transfer ownership to you without those numbers on a certificate. Only originators of the software can allow you to do that by overriding her registration. Contact VSM and ask them if they will do this so you can use it.

Posted on Jun 19, 2009

richroth
  • 9472 Answers

SOURCE: I have a Designer 1

Those floppy drives that require a dongle are really no good. The USB floppy drives are the way to go. Just plug and play. Here is a link to the USB floppy drives if interested. They start at around $8.00. If you want to stick with the floppy with the dongle, you might want to try running windows update. I didn't see where you posted the maker of the floppy drive or the dongle so getting the drivers or software is pretty much impossible.

Posted on Jul 23, 2011

  • 6 Answers

SOURCE: Have a new computer with windows 7. my old

The problem is that the software is so old it was written for 16-bit Windows 3.1 back in the early 1990s. Windows 95 and Windows XP maintained compatibility with that old software, but Windows 7 no longer does. A competent computer nerd could create a Virtual PC running Windows XP inside your Windows 7 box, and this would give you an environment in which to run your old software without keeping two computers around.

Posted on Jun 16, 2012

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1 Answer

My laptop which has windows 7 on it does not recognize mmy dongle


there is an update for windows 7 and dongles at the husqvarna viking website.

From Husqvarna Viking website -

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

link to latest Dongle Drivers - http://vsmsoftware.net/downloads/HASP/HASPUsersetup.exe

Husqvarna Viking - http://www.husqvarnaviking.com

If you are still unable to get it to work, visit your local authorized Husqvarna Viking dealer. Most stores have staff who are eager to help but you might want to call for an appointment

Good luck..

Feb 13, 2010 | Husqvarna Designer I

1 Answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.


There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

Feb 09, 2010 | Husqvarna Designer I

1 Answer

I have the Husq Pro software for my #1+ machine and I bought a new computer with 64 bit. I can't get it installed. What do I do?


Info on Husqvarna Viking website - http://www.husqvarnaviking.com

When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

Jan 23, 2010 | Husqvarna Viking 1

1 Answer

I have a reader-writer box for a Viking Rose machine that is missing the dongle. Is there any place I could get just the dongle?


The dongle is only available with the software when you buy it. The dongle alone doesn't run the reader/writer box. The dongle is the code key for the software that allows you to send designs to the reader/writer. So purchasing new software (which also gets you the new dongle) is what you'll need to do if you want to send designs to the programmable card. Another issue you may have is that the older reader /writer box that uses a parallel port hook up, doesn't work with the new software. So if you have an old reader /writer, you'll also need a new usb reader / writer box. The new reader / writer also comes with a new programmable card.

Nov 20, 2009 | Husqvarna Viking 1

1 Answer

Husqvarna Rose Embroidery Unit problem


Call Viking direct

440-808-6550
800-358-0001

Aug 20, 2009 | Husqvarna Rose

1 Answer

Viking Rose 605 does not read anything but Win 98.


Ebay may have a laptop with win 98 but that is a pretty old OS. No way to register the software without contacting Viking to ask them to allow you to register her old software unless she sent you the reg numbers. She can't transfer ownership to you without those numbers on a certificate. Only originators of the software can allow you to do that by overriding her registration. Contact VSM and ask them if they will do this so you can use it.

May 26, 2009 | Husqvarna Designer I

1 Answer

What Version of VIP customizing is for Designer 1 USB stick


When you purchase the Husqvarna Viking software it comes with a code key called a "Dongle". It plugs into a usb port and "unlocks" the software. You can't just load the software and have it work without the dongle and you cannot just purchase a dongle. That software is about 3 versions old and is not being supported anymore by Viking. Their new software starts at $400 and is called 4D embroidery. Their web site shows what it can do.

May 21, 2009 | Husqvarna Viking 1

1 Answer

Viking #1+ 4d embroidery extra will not let us register.


if it won't recognize dongle, you have a computer issue.
For registration issues in 4D (In for Vista only), go to "user accounts" and turn off user account control (control panel) this helps registration issues from Vista

Mar 07, 2009 | Husqvarna Rose

1 Answer

Card reader and dongle


Posted 2 years ago. If still an issue, see another authorized dealer. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com

Good luck.

Aug 17, 2008 | Husqvarna Rose

3 Answers

Buying a used Husqvarna Rose or what other recommendation?


The Designer 1 technology is far more superior to the Rose. The Rose technology is so far behind that you can not update the software any more. The Designer 1 comes now with a USB stick, and you can download unlimited designs from the internet and transfer to your machine.

The Rose is a very good machine but you will be limited in the use of the machine.

If you can afford it buy the Designer 1

Nov 11, 2007 | Husqvarna Rose

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