Question about Dell DJ MP3 Player

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I have a dell dj 30 but my computer does not see it the os is windows xp please help

The dj was installed on this puter once b4 but i had to have it cleaned and now i cant get it to work ive d/l every driver and firmware i found and nothing

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Opening the case on Dell DJ 30GB

I have the opposite problem. I have opened my Dell DJ 30 and removed the battery. Where did you buy the battery?

To get access to the battery, you need to use a sharp knife (construction type). Cut the interface between the plastic bottom at the outside casing interface and remove the plastic in one piece. It is sort of glued to the bottom, but it comes off easy once the perimeter is free. Under the plastic cover, there are 4 philips head screws to remove a small metal covering plate. Once the plate is removed, you can see the connector for the battery. Remove the connector and then gently pull the battery out. There is nothing holding it in place except the friction of the other components inside. Mine came out easily. Now I need to buy a replacement battery.

Posted on Dec 15, 2007

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  • 1 Answer

SOURCE: dell dj firmware

I had the same problem and it turns out the firmware did get loaded, the program just didn't close out properly. If you go to Settings & Info-->Information on your DJ you should see that it is the updated version.

Posted on Feb 21, 2008

  • 3 Answers

SOURCE: Dell DJ Gen 2 Won't connect

if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.

Posted on Aug 11, 2008

  • 1 Answer

SOURCE: make vista recognize my dell dj 20 gig

I had a similar problem when I had to reload my Windows XP. The MusicMatch wouldn't recogzine my Dell DJ and I couldn't locate any plugins. I ended up on the Dell website and downloaded a copy of Dell DJ Explorer. This program uses Windows Explorer to manage the songs, playlists, etc. I used it on my Dell Pocket DJ (5 gb) and it worked fine (after a short learning curve).

Posted on Feb 03, 2009

  • 2 Answers

SOURCE: vista

go to the dell website, download the driver for windows XP, before installing the driver right click on the install icon, go to properties, securities and select "Run as Administrator". Now install the driver. This should allow you to run your driver and software. I have the 30 gig and it worked for me. good luck and I hope this helps.

Posted on May 16, 2009

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Dell Dj version 1.00.03 so i cant find my dell dj program disc and i am having trouble connect my Dell Dj to my laptop .... the usb pick it up but it keeps asking for the driver which i no longer have ......


Hi,

As you have described that you need a driver for your Dell DJ, you may download either Dell DJ (Gen 2), v.1.01.01, A01 or Dell DJ (Gen 2), v.1.00.03, A00. Both versions are compatible with Windows 2000 and XP. Click on download and follow the procedures. Keep in mind that versions of softwares and drivers are limited from manufacturer's releases.

I hope this works for you. Kindly reply for further assistance. Good Luck!

Thanks for using Fixya!
Mongkey
DELL Tech ID #456563
TIPS: Is your computer slow? This might help
http://www.fixya.com/support/r8158906-diy_manual_pc_tune_up
(for Windows only)

Mar 05, 2011 | Dell DJ MP3 Player

1 Answer

I have dell dj 20GB I upgraded its firmware & now after udating it I connected it again to my PC but its not working it seemms that windows XP doesn't recognizing the DEVICE what shall I do Plzz Help !...


Originally Posted by gb07 from another site
"The solution, was to uninstall Windows media player. The first uninstall only let it roll back to version 9(the original version on my computer; yours may be different.) Then I went into control panel and removed it from my windows media components. Then, I went to the folder c:programfiles/dell/digitaljukeboxdrivers. There is a program in there called drvunins. I started it, and it removed all drivers for my dell dj. I then made sure the dj was unplugged. Restarted the computer, then I then downloaded the latest dell firmware, v. 2.20.07.

Found here-
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=31&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=139674

FINALLY, after all that, it did in fact connect, and load the firmware successfully."

I can confirm this does work mine is now working perfectly!!

Sep 26, 2010 | Dell DJ MP3 Player

1 Answer

Dell Computer- Cannot find Cd-drive


Are you getting an error message saying "CD drive cannot be found"? If so, check the cable connected to your pc or swap that drive with a working cd drive.

Afterward, you have to enter the BIOS and change the BOOT order. Make the CD drive the first boot device and the HDD your second boot device. If the CD is a valid BOOTABLE Windows OS CD you will see the following option directly after the bios loads: "Press any key to boot from cd...."

Please remember that the OS CD only has the Windows Operating Software and will not provide you with the necessary drivers to run all the hardware on your PC. If it is not the original OS cd that came with your system don't even bother as you will have activate windows within 30 days and may not even allow you to enter the OS once installed until windows is activated.

The green or purple Dell CD's will boot on that system with no problem and it will not even ask you for the keys as it is a Dell OEM Windows OS CD. If you try an official Windows XP OS CD you must have the keys for it.


Jun 06, 2009 | Dell Precision 380n (380TNMIN) PC Desktop

1 Answer

Cannot get my computer to recognize my Dell Jukebox


Assuming that you don't have windows vista, you can load the Dell DJ Explorer program that came with your DJ. It comes up as a regular looking window that should "see" your DJ when you plug it in. If it doesn't, where it says "not connected", right click and then click refresh. Sometimes it works better to plug in the DJ first, then load dj explorer. When it sees it, "not connected" should change to the name of your DJ. Double click that and it should then 'read' your dj, showing all the files on it. Then its just a tedious amount of copy and paste to another folder on your computer (like your My Music folder), and your music is restored to your computer. Take care, as DJ Explorer can also delete files from your DJ if you tell it to.
If you no longer have the DJ drivers and DJ Explorer and Musicmatch loaded on your computer, you can still download that stuff from the Dell site.
If you Do have Vista, try to find a friend with XP. Load the DJ explorer software on their computer, and pull your music off the dj to your friend's computer, then use a USB drive or something to move it to yours. Or better yet, upgrade your computer from VIsta to Xp (yes, I said upgrade - Vista is ****)

Jan 28, 2009 | Dell DJ MP3 Player

1 Answer

My dell dj ditty wont turn on


Dell DJ Ditty

http://support.dell.com/support/edocs/systems/P97347/om/OM.pdf - manual

http://www.dellcommunity.com/supportforums/board/message?board.id=dce_djmusic&thread.id=47830 – How to Troubleshoot the Dell DJ Ditty – from Dell

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PDA_MP3_DJ_DITTY&os=WW1&osl=en&catid=&impid= - Firmware for Ditty

Did you run the installation CD first? If you don't, Windows will load its own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so you’re going to have problems even if we get it working again.

The DJ Ditty does recognize DRM-encryption for WMA files – make sure the license is up to date, or convert the file to mp3 format if you are experiencing licensing issues.

If you are experiencing frequent freezing, or a file system/corruption error, or getting the “Warning! Reformat with Firmware Updater!” message, there are two ways to format the DJ Ditty:

Format using Windows Media Player:
Run Microsoft Windows Media Player.
Connect the DJ Ditty to the computer.
Click the Sync button on the top of the menu.
Click the "Format storage media" button on the right-hand side of the screen.
Disconnect the DJ Ditty and power it back on.

Reload or upgrade the Firmware:
Connect the DJ Ditty to the computer.
Download and install the latest firmware from http://support.dell.com
Run the firmware upgrade program with the "Format Data Area" checked.
Disconnect the DJ Ditty and power it back on.

-Tha Mp3 Doctor

Jun 27, 2008 | Dell DJ Ditty MP3 Player

1 Answer

Dell dj computer saysn= not connected


What operating system is your computer? If it is Vista you will have trouble getting your dj to work. Dell dj software was meant to be used with XP or Windows 2000. If you are currently using either one of these two Operating Systems then you most likely have a driver problem. The best solution is to install a software package from Dell, labeled R74224. This package includes the driver and Musicmatch software.

Mar 09, 2008 | Dell DJ MP3 Player

3 Answers

Make vista recognize my dell dj 20 gig


Try downloading the newest firmware to your Dell DJ

Nov 12, 2007 | Dell DJ MP3 Player

4 Answers

Vista


go to the dell website, download the driver for windows XP, before installing the driver right click on the install icon, go to properties, securities and select "Run as Administrator". Now install the driver. This should allow you to run your driver and software. I have the 30 gig and it worked for me. good luck and I hope this helps.

Oct 29, 2007 | Dell Pocket DJ MP3 Player

5 Answers

Dell DJ Gen 2 Won't connect


if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.

Sep 24, 2007 | Dell DJ MP3 Player

15 Answers

Dell Digital Jukebox and Vista


Hi,
sound easy, just go to this webpage: Driver Update and use their tool to update your drivers.
Cheers
John

Jul 30, 2007 | Dell DJ MP3 Player

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