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Xbox 360 troubleshooting

My son has a turtle beach headset which was working, but now he cannot hear his friends when in a party chat ? We have checked the family settings, and they are on NO. Any suggestions, Regards, Colin

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 32 Answers

SOURCE: Cant Talk Through Turlte Beach Headset

Your controller cable may be broken. Here's the link to buy a new one:

http://www.turtlebeach.com/products/efx1/replacementparts.aspx

Posted on Jul 17, 2009

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  • 32 Answers

SOURCE: Ear force x1 turtle beach headset, no green light showing!

Check to see if the USB plug is inserted properly. Try using a different USB plug on the XBOX. Also, check if the light comes on when you plug it into a USB plug on your PC or laptop. If the light doesn't come on then it might be broken. Send an email to support@turtlebeach.com and we'll send you informatin on how to get it fixed.

Posted on Jul 17, 2009

  • 5 Answers

SOURCE: xbox 360 can't connect to "xbox live party" for me or my friend

make sure u both have gold and make sure ur network doesnt have strict security

Posted on Jul 31, 2009

hakmilton
  • 79 Answers

SOURCE: I cannot hear voices through my Turtle Beach X4's.

you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

Posted on Feb 01, 2010

  • 32 Answers

SOURCE: i have a turtle beach x41 headset and i cant hear

Check that both sides of the talkback cable are plugged in all the way.

Posted on Feb 19, 2010

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1 Answer

I can hear them but they do not hear me


Troubleshoot. 1. Ensure you have installed the controller cable to Turtle headset. 2. Ensure chat button is turned on. 3. Ensure Chat volume is turned up. 4. Consult Turtle headset instructions for proper configuration. (Ideally it should work.)

Jul 02, 2014 | Turtle Beach X32 Headset Xbox 360

1 Answer

My turtle beach headset doesnt work in my turbo fire 2 controller.


Unfortunately Turtle Beach made and tested their headsets with only the official Microsoft brand Xbox 360 controllers and therefore their headsets actually aren't compatible with all types of third party controllers. The Turbo Fire 2 is one of the controllers that the Turtle Beach headsets are not compatible with.

Hopefully this helped!

-although I'm sure this isn't the news you wanted to hear.

May 16, 2011 | Video Game Consoles & Games

1 Answer

My friends can hear me when i talk into my turtle beach x1's, but i can't hear them. Why?


If you set the Xbox Dashboard > Live > Voice setting to "Play Through Speakers" can you hear the others talking to you? If the chat talkback works that way, but doesn't work when you have it set to "Play Through Headset" then you probably have a failing chat-controller cable. If you replace that, the problem should be fixed.

Mar 10, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

I cannot hear voices through my Turtle Beach X4's head set. But, my friends can hear me. The voices do come out through the tv.


you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

Jan 31, 2010 | Microsoft Turtle Beach X4 Dolby Digital...

1 Answer

My Turtle beach X31 keeps cutting my mic out from chat so i can't hear poeple and they cant hear me but i can still hear sounds in the head set


That sounds like the chat/controller cable might be to loose in the headset jack. Turtle Beach has a newer cable available that should fit tighter. Their email is support@turtlebeach.com.

Jan 16, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

2 Answers

Turtle Beache X3 Headset Communication


You probably need a new talkback cable. They are purchasable on the turtle beach website or contact their support about a replacement.

Aug 06, 2009 | Voyetra Turtle Beach Ear Force X3 Wireless...

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