Question about HP Compaq nc6220 Notebook

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Cant get past desktop after boot up

I have a compaq nc6220 win xp notebook. I boot up but i get a desktop photo with no icons. I have taskbar with a start menu but when i click there are no results. same with icons in the bar, clock, virus program etc.
I ran memory and hard drive test in set up, memory passed, hard drive passed the quick test but failed the comprehensive test about 30% of the way through. "read failure error" I have run throught the setup menus with no results. Stuck with nice picture of torrey pines golf course on my desktop and nothing else. I can move the pointer around but no action when clicking. what do you think
thank you
rory

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  • Robert Stout
    Robert Stout May 11, 2010

    did you download or install something shortly b4 this started?
    Can you start in 'safe mode'?
    does it make any odd noises?
    does the drive light blink / flash / or stay on? or off?
    do you use any torrent software?


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Reinstall ur windows i think virus infected and by the way just change ur desktop if it changes.

Posted on May 20, 2009

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