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I have an Insignia LCD TV (Model # NL-L42Q-10A) that always gives me an HDMI error. Unable to display video (H1005 - HDCP link integrity check failed). To solve the problem I have to unplug either the HDMI cable either at the TV or the AT&T U-Verse cable box. I thought at first it was the Cable Box but I had AT&T replace it and the problem still occurs. This happens everytime I turn off the tv. I also switched from HDMI 1 to HDMI 2 with no difference in solving the problem. Any assistance would be appreciated. Thanks.

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  • Master
  • 1,702 Answers

Hi , Try replacing the HDMI cable with a new one. Cable may have a broken wire or HDMI connector. Hope that helps.

Posted on Dec 31, 2013

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Posted on Jan 02, 2017

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SOURCE: Insignia TV no audio on non HD channels via HDMI cable.

have you tried to change the audio settings to HDMI on tv? when u have HDMI hookd up u have to change the audio to HDMI also

Posted on May 31, 2009

  • 1 Answer

SOURCE: HDMI connectivity

I have the SA8300HDC STB from Time Warner. I get this error from my DVD recorder, not from my HDMI connection. I've read that the error is due to copy protection. The only solution I've read about has to do with a new Samsung Set-top box from TWC. Funny this copy protection error didn't ever come up with my old VCR connection to the HDTV. TWC apparently told a lot of people that the problem would be solved by a software update from TWC in October 2007 & then in December 2007. Guess TWC isn't sure what the problem is but everyone who has mentioned this Samsung cable box has reported success with their HDMI connection.

Posted on Dec 11, 2008

John-INSG
  • 312 Answers

SOURCE: Insignia NS-L42Q-10A Setup: Wrong TV Source Chosen

You can change this option by going to the "Channels" menu and selecting "Auto Channel Search." Additional details can be foundat InsigniaProducts.com, under the Support tab for your TV.

Posted on Mar 10, 2010

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I have insignia ns-l42q-10a, I have backlight but no picture and no sound. Wall outlet is good. I was watching football game when the picture was lost and about 10 seconds later the sound went dead


Fault to its main board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/ . In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.

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Did you try "Input , 2,5,8,0" ? May I know what exactly is the problem?

Caution:Be advised that the service menu is to be accessed only by trained professionals. Keep a notepad handy. If you accidentally change some setting then pen it down go back and change it again. Pen down the values of anything that you may wanna change. Be very careful.

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You can change this option by going to the "Channels" menu and selecting "Auto Channel Search." Additional details can be foundat InsigniaProducts.com, under the Support tab for your TV.

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Good luck and if this has (or not) helped you, then please rate, thank you!

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