Question about Schlage BE365-PLY BE365PLY626 Satin Chrome Electronic Security Keypad Elect

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Keypad won't illuminate but door can still be locked/unlocked remotely with iPAD

Our batteries are new so not the problem. Our keypad simply won't illuminate so the door cannot be unlocked with a code. If I use my iPAD, it works. Why won't the screen light up? Yes, we push the SCHLAGE button first. We are not new to this. But this is a new problem. We are having friends rent our condo and we absolutely do not want to leave our key, which is why we bought this lock in the first place. Any ideas anyone? Yes, we have also tried the "attempt repair" from Nexia's self-serve section of our account online at mynexia.com. it didn't work.

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  • 2 more comments 
  • Sue in Snow Country
    Sue in Snow Country Dec 31, 2013

    p.s. The lock that is showing next to my question is NOT my lock. Mine is the new touchscreen, without rubber buttons. Model number is Schlage BE469NX CAM 716

  • jimijobob
    jimijobob Dec 31, 2013

    If expecting company, just hide a key in agreed spot. This will give you time to solve the problem.

  • Sue in Snow Country
    Sue in Snow Country Jan 02, 2014

    @jimijobob: Leaving a key for company isn't ideal but I would if I have to. The problem is we have a cleaning company who needs to come when we leave and I am NOT leaving them my key. Schlage is closed and has been for two days for New Year's. I have a feeling they will tell me to return the lock and they will send a new one. Even that will take too long. The screen somehow has been fried. I am going to get a new one at Home Depot and hopefully they will reimburse us. $200 is a lot of money.

  • Sue in Snow Country
    Sue in Snow Country Jan 03, 2014

    FINAL UPDATE: Schlage says there is a "known issue" with some of the touchscreen locks manufactured before August 2013. They are sending a replacement free of charge. There is nothing that can be done to fix it by us.

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Posted on Jan 02, 2017

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SOURCE: Schlage electronic keypad lock doesn't work

I have the same/similar problem. I called the company 888 number. The customer rep promised to send me a new one. good luck

Posted on Jun 09, 2009

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SOURCE: Need to find code for Schlage keypad door lock but the sticker behind the plate is unreadable. I do have a key.

I don't believe that you can do without the programming code found on the sticker.Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
I urge you to call and I hope that they can help you. Good luck!

Posted on Feb 22, 2012

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1 Answer

2003 crown vic keyfob only works with ignition in run position .keyless entry and door locks work fine.even tried new keyfob.no change


The keyless entry system consists of the following components:
  • driver door module (DDM)
  • keyless entry transmitter
  • keyless entry keypad
The driver door module (DDM) receives inputs from the digital transmission range (TR) sensor, ignition switch, brake switch, window/door lock switches, lighting control module (LCM), keyless entry keypad switch and remote transmitter. The DDM outputs consists of keyless entry keypad switch illumination, power door lock actuators, luggage compartment release solenoid, horn relay, and lighting control module (LCM).
  • Battery junction box (BJB) fuses:
    • circuit breaker 7 (20A)
  • Central junction box (CJB)
    • 4 (10A)
    • 6 (15A)
    • 8 (25A)
    • 13 (5A)
  • Keyless entry keypad switch
  • Power door lock actuator
  • Luggage compartment release switch
  • Luggage compartment release solenoid
  • Connectors or connections
  • Wiring harness
  • If fuse's good have checked for DTC'S - diagnostic trouble codes .
  • B1526 Keyless Entry Circuit Short to Ground DDM Go To Pinpoint Test E . B1553 Decklid Release Circuit Short to Battery DDM Go To Pinpoint Test B . B1751 Park/Neutral Switch Circuit Short to Battery DDM Go To Pinpoint Test K . B2425 Remote Keyless Entry Out of Synchronization DDM Go To Pinpoint Test L Need a professional grade scan tool to check fro these codes . Not a code reader for OBD2 codes .
  • The doors do not lock/unlock using the remote transmitter
  • Remote transmitter not programmed.
  • Remote transmitter.
  • DDM.
  • Go To Pinpoint Test F .

Did you program the new key fob ?

Remote Transmitter Programming NOTE: All remote transmitters are programmable and must be set at the same time.
  1. Turn the key from OFF to RUN four times within three seconds, ending in RUN. The locks will then lock and unlock, confirming program mode has been entered.
  1. Press any button on each remote transmitter to be programmed. The doors will lock and unlock to confirm that each remote transmitter has been programmed.
  1. If additonal remote transmitters are to be programmed, repeat Step 3 within 7.5 seconds or steps 2 and 3 if more than 7.5 seconds have elapsed.
  1. To exit program mode, turn the ignition to START or wait 7.5 seconds.
  1. NOTE: Failure to wait at least 20 seconds will cause programming failures. Wait at least 20 seconds after turning the key to OFF or after the last remote transmitter has been programmed to activate a remote transmitter for testing or verification

Feb 19, 2017 | Cars & Trucks

1 Answer

I have the kwikset keypad that is supposed to light up and it did for awhile since I've had it for several months and now all of a sudden it won't light up. The batteries are fine and I tried new batt


"My keypad won't light up when door is locked when you push lock won't light up green."

Try this:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Good luck--and please provide feedback if this helps!

Dec 11, 2011 | Kwikset 909 909-L03 Lifetime Polished...

1 Answer

The number illumination has gone out. How to fix?


My keypad won't light up when door is locked when you push lock won't light up green:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Jan 07, 2011 | Schlage BE365-PLY BE365PLY626 Satin...

2 Answers

How do i reprogram keyless entry codes


door pad keyless codes?

in owner manual, enter permanent code and then press "1" and enter personal code, then press "1" again. Then both codes will work.

If you don't have manual, go to Motorcraft.com and click on technical resources and click on your year owner manual.

---------------------------------------------
Each vehicle equipped with a keyless entry keypad is programmed with a five-digit entry code. This code is provided to the customer through a wallet card in the Owner Literature package. In addition, this code is available through a diagnostic tool and is also printed on the vehicle security module label. When entering codes each digit must be entered within five seconds of the previous button press.
Programming/Erasing Personal Code
A unique personal five-digit code can be programmed by following these steps:
  1. Enter the factory set five-digit code (the keypad will illuminate when pressed).
  1. Press 1/2 within five seconds of Step 1.
  1. Enter the unique five-digit code.
The personal code does not substitute for the permanent factory set code. Either code can be used to access the vehicle. In addition, if a second personal code is programmed, it will simply overwrite the previous personal code. To erase a personal code, carry out the following procedure:
  1. Enter factory set five-digit code.
  1. Press 1/2 within five seconds of Step 1.
  1. Press 7/8 and 9/0 at the same time within five seconds of Step 2.
The system will now only respond to the factory set code.
Anti-Scan Feature
To provide added security, the keyless entry pad is disabled for one minute after 35 button presses without a valid entry code being entered. The keypad will flash during this one-minute mode with all functionality disabled except for 7/8 and 9/0 still being allowed to lock the vehicle.
Anti-Scan will be turned off after any of the following events:
  • one minute of keypad inactivity
  • the keyless entry remote transmitter UNLOCK button is pressed
  • the ignition is turned to the ON position.
Unlocking the Doors with the Keyless Entry Keypad System
To unlock the driver door, enter either the factory set code or the personal code (each digit must be pressed within five seconds of the prior digit). The interior lamps will illuminate.
To unlock all doors, enter either the factory set code or the personal code (driver door unlocks) and press the 3/4 control within five seconds.
Locking the Doors with the Keyless Entry Keypad System
It is not necessary to enter the factory set or personal code prior to locking all doors. To lock all doors, press the 7/8 and 9/0 controls at the same time.
Inspection and Verification
  1. Verify the customer concern by operating the system.
  1. Visually inspect for obvious signs of mechanical or electrical damage.

Dec 01, 2009 | 2004 Ford F350

1 Answer

2000 Lincoln Towncar. Keypad on door will not unlock doors. Interior lights do come on. The last two keys pushed simultaneously will occasionally lock the doors. I am using the code printed on a sticker in...


The driver door module (DDM) is connected on the standard corporate protocol (SCP) communication network. The DDM controls many functions including power windows, power door locks and remote keyless entry. The DDM also communicates with the driver seat module (DSM) to control the power mirror and seat memory functions.
Do you know anything about automotive electronic control modules ?
The driver door module (DDM) receives inputs from the digital transmission range (DTR) sensor, ignition switch, seat switch, window/door lock switches, lighting control module (LCM), keyless entry keypad switch and remote transmitter. The DDM outputs consists of keyless entry keypad switch illumination, power door lock actuators, luggage compartment release solenoid, horn relay, and lighting control module (LCM).
Best thing to do would be to have a factory scan tool hooked up to check for DTC'S diagnostic trouble codes . That should be the first step if it's not programming the code.
  • The doors do not lock/unlock using the keyless entry keypad
  • Keypad.
  • Circuitry.
  • Driver door module (DDM).
  • GO to Pinpoint Test L .

PINPOINT TEST L: THE DOORS DO NOT LOCK/UNLOCK USING THE KEYLESS ENTRY KEYPAD CONDITIONS DETAILS/RESULTS/ACTIONS L1 RETRIEVE THE RECORDED RESULTS FROM BOTH CONTINUOUS AND ON DEMAND SELF TESTS Use the recorded DDM DTCs from the Continuous and On Demand self tests.
  • Are any DTCs recorded?
Yes For DTC B1525, GO to L3 .

For all other DDM DTCs, REFER to the DDM Diagnostic Trouble Code (DTC) Index.

No If the door locks are inoperative, GO to L2 .

If the keypad illumination does not operate, GO to L10 .

If the keypad illumination is on continuously, GO to L14 .
L2 CHECK THE DOOR LOCK OPERATION Check the door lock operation by depressing a door lock switch.
  • Do the door locks operate?
Yes GO to L3 .

No GO to Pinpoint Test E . L3 MONITOR THE DDM PID KEY_PAD
Scan tool
Monitor the DDM PID KEY_PAD.
  • Are any of the keyless entry keypad switch numbers present?
Yes GO to L4 .

No GO to L5 . L4 CHECK THE KEYLESS ENTRY KEYPAD SWITCH
Keyless Entry Keypad Switch C525
Monitor the DDM PID KEY_PAD.
  • Are any of the keyless entry keypad switch numbers present?
Yes If 1/2, REPAIR Circuit 78 (LB/YE). TEST the system for normal operation.
If 3/4, REPAIR Circuit 79 (LG/RD). TEST the system for normal operation.
If 5/6, REPAIR Circuit 121 (YE/BK). TEST the system for normal operation.
If 7/8, REPAIR Circuit 122 (YE). TEST the system for normal operation.
If 9/0, REPAIR Circuit 123 (RD). TEST the system for normal operation.

No INSTALL a new keyless entry keypad switch; for additional information, REFER to Keypad-Keyless Entry . L5 CHECK THE KEYLESS ENTRY KEYPAD INPUT WITH THE KEYLESS ENTRY KEYPAD SWITCH Monitor the DDM PID KEY_PAD, while depressing all the keyless entry keypad switches one at a time.
  • Are all the keyless entry keypad switches operating correctly?
Yes GO to L9 .

No GO to L6 . L6 CHECK CIRCUIT 797 (LG/VT) FOR VOLTAGE
Keyless Entry Keypad C525
Measure the voltage between keyless entry keypad C525-7, Circuit 797 (LG/VT), and ground; and between keyless entry keypad C525-8, Circuit 797 (LG/VT), and ground.
  • Are the voltages greater than 10 volts?
Yes GO to L7 .

No REPAIR Circuit 797 (LG/VT). TEST the system for normal operation. L7 CHECK THE KEYLESS ENTRY KEYPAD SWITCH INPUT While monitoring the DDM PID KEY_PAD, momentarily connect a fused (7.5A) jumper wire between positive battery post and keyless entry keypad switch C525 as follows:
    Keypad Button Keyless Keypad Switch C525 Circuit 1/2 Pin 3 78 (LB/YE) 3/4 Pin 4 79 (LG/RD) 5/6 Pin 5 121 (YE/BK) 7/8 Pin 6 122 (YE) 9/0 Pin 1 123 (RD)

  • Are all the keyless entry keypad switch inputs operating correctly?
Yes INSTALL a new keyless entry keypad switch; for additional information, REFER to Keypad-Keyless Entry .

No GO to L8 . L8 CHECK THE KEYLESS ENTRY KEYPAD SWITCH CIRCUITRY FOR AN OPEN
DDM
Measure the resistance between keyless entry keypad switch C525 and DDM as follows:
    Keyless Keypad Switch C525 DDM Circuit Pin 3 C521 Pin 8 78 (LB/YE) Pin 4 C521 Pin 13 79 (LG/RD) Pin 5 C521 Pin 16 121 (YE/BK) Pin 6 C520 Pin 24 122 (YE) Pin 1 C520 Pin 25 123 (RD)

  • Is the resistance less than 5 ohms?
Yes INSTALL a new DDM; for additional information, REFER to Section 419-10 . TEST the system for normal operation.

No REPAIR the circuit in question. TEST the system for normal operation. L9 CHECK THE KEYLESS ENTRY KEYPAD BACKLIGHT Depress a key on the keyless entry keypad.
  • Does the keypad illumination operate correctly?
Yes INSTALL a new DDM. For additional information, REFER to Section 419-10 . TEST the system for normal operation.

No If the keypad illumination does not operate, GO to L10 .

If the keypad illumination is on continuously, GO to L14 . L10 CHECK THE KEYPAD - DDM ACTIVE COMMAND KEYPAD BACKLIGHTING LIGHT ON AND OFF Trigger the DDM active command KEYPAD BACKLIGHTING LIGHT ON and OFF.
  • Does the keypad illumination turn off and on?
Yes INSTALL a new DDM. For additional information, REFER to Section 419-10 . TEST the system for normal operation.

No GO to L11 . L11 CHECK DDM GROUND - JUMPER CIRCUIT 66 (LB) TO GROUND
DDM 522
Connect a fused (7.5A) jumper wire between DDM C522-4, circuit 66 (LB), and ground.
  • Does the keypad illuminate?
Yes INSTALL a new DDM; for additional information, REFER to Section 419-10 . TEST the system for normal operation.

No GO to L12 . L12 CHECK CIRCUIT 51 (BK/W) FOR OPEN
Keyless Entry Keypad C525
Measure the voltage between keyless entry keypad C525-7, circuit 797 (LG/VT), and ground; and between keyless entry keypad C525-8, circuit 797 (LG/VT), and ground.
  • Are the voltages greater than 10 volts?
Yes GO to L13 .

No REPAIR circuit 797 (LG/VT). TEST the system for normal operation. L13 CHECK CIRCUIT 66 (LB) FOR OPEN Measure the resistance between keyless entry keypad C525-2, Circuit 66 (LB), and DDM C522-4, Circuit 66, (LB).
  • Is the resistance less than 5 ohms?
Yes INSTALL a new keyless entry keypad switch; for additional information, REFER to Keypad-Keyless Entry .

No REPAIR Circuit 66 (LB). TEST the system for normal operation. L14 CHECK THE KEYPAD ILLUMINATION - DDM DISCONNECTED
DDM C522

  • Does the keypad illumination turn off?
Yes INSTALL a new DDM; for additional information, REFER to Section 419-10 . TEST the system for normal operation.

No GO to L15 . L15 CHECK KEYLESS ENTRY KEYPAD FOR SHORT TO GROUND
Keyless Entry Keypad C525

  • Does the keypad illumination turn off?
Yes GO to L16 .

No INSTALL a new keyless entry keypad switch. For additional information, REFER to Keypad-Keyless Entry . TEST the system for normal operation. L16 CHECK CIRCUIT 66 (LB) FOR SHORT TO GROUND Measure resistance between DDM C522-4, circuit 66 (LB), and ground.
  • Is resistance greater than 10,000 ohms?
Yes System OK. CLARIFY the concern with the customer.

No REPAIR circuit 66 (LB). TEST the system for normal operation.

Nov 03, 2017 | Lincoln Town Car Cars & Trucks

3 Answers

LHJ001 WIRING


I have the 1995-97 Lincoln Continental Alarm, Remote Starter, Keyless Entry Wiring, review it:

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Hope helped.

Oct 30, 2009 | 1996 Lincoln Continental

1 Answer

Keypad door lock does not work..?


it's in owner manual. But, first you have to enter your original code and it must work. then you press the 1 button and then enter a new 5 digit code, then press the 1 button again.

Keyless Entry Keypad To unlock the driver front door (20124) , and disarm the anti-theft alarm control (19A366) , (if equipped):
  • Enter the permanent factory code.
  • Enter the owner's alternate code.
To unlock the passenger door(s), press the 3/4 button within five seconds of unlocking the driver door or luggage compartment. To unlock the luggage compartment door (40110), press the 5/6 button within five seconds of unlocking driver or passenger door(s). To turn on the courtesy lamps and light all illuminated components, lift either front door handle (22404) or press any button on the keyless entry keypad (14A626) . To lock all doors, press the 7/8 and 9/0 buttons at the same time with all doors closed. (It is not necessary to enter the key code first.) This will turn off courtesy lamps and arm anti-theft alarm control (if equipped). To program an alternate code:
  1. Enter the five digit permanent entry code into keyless entry keypad .
  1. Within five seconds of pressing last button of permanent code, press the 1/2 button within five seconds of pressing the last button of the permanent code.
  1. Enter any alternate five digit code within five seconds of pressing 1/2 button.
    • Enter a sixth digit as follows to indicate operator's memory seat setting to be set by alternate code:
      • 9/0 — no memory recall
      • 1/2 — memory seat position 1
      • 3/4 — memory seat position 2
      • 5/6 — memory seat position 3
    • After successful programming, the doors will signal by locking and then unlocking.
---------------------------------------------
  • Keyless Entry Keypad Does Not Work Properly
  • Circuit.
  • Keyless entry keypad.
  • Electronic door lock control processor.

  • Open Fuses:
    • Town Car and Crown Victoria/Grand Marquis
    • Power Distribution Box (under hood)- K, 40A (Maxi)
    • Instrument Panel Fuse Panel - 17 (10A), 10 (20A), 8 (15A), 5 (15A) and 4 (10A)
  • Loose Connectors
  • Corroded Connectors
  • Oct 04, 2009 | 1995 Lincoln Town Car

    1 Answer

    Key Pad Entry does not work


    does the key pad light when you press a button at night? If yes, the fuse is ok.
    Do you have the plastic card with the permanent code in your owner manual packet? If yes, tryit.
    report back.

    Keyless Entry The keyless entry keypad is hardwired to the GEM. The GEM interprets the inputs from the keyless entry keypad and then controls the associated operation. The keyless entry keypad will be illuminated for five seconds when any button is pressed. Additionally, it will request the illuminated entry feature to turn the courtesy lamps on. If a lock all doors code is entered, the illumination will turn off, as well as request the illuminated entry feature to turn off the courtesy lamps. When pressed, the keyless entry keypad supplies the ground signal to the GEM or the GEM receives a signal from the keyless entry remote transmitter. Then the GEM outputs a ground signal to the appropriate lock or unlock relay which supplies the power to the actuator to lock or unlocks all doors, including the luggage compartment. The keyless entry remote transmitter also unlocks the liftgate or activates the panic alarm by sending a signal to the GEM.
    --------------------------------------------------------------- Visual Inspection Chart Mechanical Electrical
    • Keyless entry keypad
    • Keyless entry remote transmitter
    • Central junction box (CJB) Fuse F222 (20A)
    • Circuitry
    • Generic electronic module (GEM)
    ------------------------------------------------------------------------
    • No communication with generic electronic module (GEM)
    • Generic electronic module.
    • Circuitry.
    • REFER to Section 419-10 .
    ------------------------------------------------------------------------------------

    Mar 08, 2009 | 2003 Ford Taurus

    1 Answer

    2003 ford futura programming a new keypad


    Adding and Removing remote Keypads to the Smartlock module
    ------------------------------
    Up to four Keypads can be programmed and used with the Smartlock Remote
    Central locking system.
    If you have replaced the BEM, or new keypads are being added to the
    system, you will need to train the keypad codes to the module.
    # 1. The ignition switch should be in the Off position, with all the
    doors shut and Unlocked.
    # 2. Turn the ignition key to the ACCESSORY position and within 5
    seconds, operates the rear demister switch exactly three times in quick
    succession. (IE. Press the switch so the Demister light turns on, then
    off, then back on again.)
    # 3. After the 5 seconds is up, the door locks will change state, to
    indicate that the BEM has entered keypad learn mode.
    NOTE : All existing keypads at this point, have been erased from memory
    !
    # 4. Press either buttons on the keypad that is to be trained. The door
    locks will change state twice, to indicate that the keypad has been
    added to the BEM memory.
    # 5. Follow step 4. for each keypad that is to be added to the BEM
    memory. A maximum of 4 keypads can be added to the BEM memory.NOTE :
    You must teach all remote keypads for the Smartlock module, before
    proceeding.
    # 6. When you have taught all the remote keypads, turn the ignition to
    the Off position to leave the learn mode. The door locks will change
    state to indicate a return to normal mode.
    # 7. Check the function of both buttons on each keypad, to ensure that
    the keypad has been trained.

    Sep 15, 2008 | Ford Futura Cars & Trucks

    3 Answers

    Keyless entry


    I believe dealer has to re-program the new code.

    Aug 29, 2008 | 2001 Ford Explorer Sport Trac

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