Question about Gateway GT5252 PC Desktop

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Computer doesn't start up all the way and becomes unresponsive

Our Gateway desktop GT525 is acting weird. Sometimes (more often recently) it won't start up all the way - the power turns on, it flashes lights on the tower, the fan starts running... but it won't start up completely and the screen stays blank and says there's no connection. I've gotten it to start up if I unplug all the cords in the back, wait a little while, and then plug them all in again and then turn it on. But then this doesn't always work. I don't think it's a problem with the hard drive and we've run a virus scan on it (with McKaffee) a few times and it doesn't come up with anything. We've had to replace the motherboard in the past also. Does this sound like a hardware problem? Virus problem? Software problem? I'd appreciate any help you could give me. Thank you!

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  • jewlswashere May 20, 2009

    That might be it, but I think it might be the motherboard. I've been looking it up online and it seems that a lot of people are having this same problem and they say it's the motherboard. It doesn't shut down while we're using it, it just won't start up after it's been shut down for a while or while it's in sleep mode.
    We just got it to start up and I'm tempted to leave it on all day and night so it doesn't die on us again.


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You need to go into the Bios on the first screen during start -up usually this can be done by repeatedly pressing the delete key as soon as you see the monitor light flash. In the Bios you will need to look for the power menu section and try to turn off all the suspend and sleep modes. Save the changes and reboot your computer by hitting the f-10 key. this will reboot you computer and maybe it will turn on normally. If it does then you are having a problem with this function and the function in the windows program. If you are allowed to boot-up and get into the window program go to the power saving function in the control panel and turn those off also.This is a known problem with some motherboards. You can then go on the websites of you products, both the computer maker and windows. Check out the support service and look at the frequently asked questions and troubleshooting sections. They may have listings for the problem and solutions printed.This could also be a hardware problem, like bad power supply or problems with the motherboard.These problems should tested in a service center to find the problem. I hope this helps you with your problem.

Posted on May 20, 2009

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Reformated HD on Gateway GT5252 and installed the system restoration cd and loaded files but windows xp still not loading up. What could be the problem? Original issue was the display would time out and go black, had a GeForce 8400 GS video card installed but seems to have went bad, so have intergrated NVidiea 6100 video on mother board but it is also doing same thing. Would replacing the video card possible cure the issue enough to keep the display from going black so that I could try to reload windows xp operating sysem with restore disc.

Posted on Aug 06, 2011

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To me this sounds like your CPU is overheating... it isn't getting cool enough. I wonder if when you do get this to startup if it shuts down after a little bit. The mere fact you have to unplug it and let it sit. I am thinking maybe add a couple more fans and make sure it is neat inside the case and cords are neat inside the case. I hope this helps.

Sincerely,

cdixon18
The Man Inside the Machine

Posted on May 20, 2009

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