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Reset button on my dc26 - Dyson DC07 Bagless Upright Cyclonic Vacuum

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Dyson DC26 / DC35 - Clearing a blockage from the turbinehead


To clear a blockage from the turbinehead of your Dyson DC26 or DC35, please follow the simple steps shown in the video below.

For further help and advice please visit www.dyson.com and click on 'Support'.

Dyson Online Customer Support


on Jun 22, 2011 | Dyson DC26 Bagless Canister Cyclonic...

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Dyson DC26 - Washing the filters


To wash the pre and post-motor filters in your Dyson DC26, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC26 variants.<br /><br />The filters should be washed every month using cold water. Always ensure the filters are totally dry before refitting them - this may take up to 24 hours.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="m4C27jcFSzU&feature=related"><br />

on Jun 22, 2011 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

My dyson DC26 power button has to be held down to work


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC26's on/off button. You should not have to continually hold this down for the machine to work, so it sounds as if your vacuum may need a repair. If you can get in touch with our experts directly we'd be happy to discuss your option, and we can also confirm whether or not a repair would be covered under your Dyson guarantee.

When you have your DC26 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Jun 22, 2015 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

How do I get the hose off my dyson dc26?


Hi there, it's Jack at Dyson.

To remove DC26's hose, you first need to remove the post-filter cover, using a coin to undo the two blue-coloured catches. You can then release the hose bracket, and unclip the hose from the inlet:

fa9fc074-b33f-4e52-9963-08b3482e373a.jpg

Our Support guide will walk you through each step to help you check for and clear any blockages, so you might like to give this a try: http://www.dyson.com/support/dc26/dc26-multi-floor/diagnosis-root-menu/dc26filterwashvid/dc26filterwashvid/performance-flo-dc26-wand-suction

You might also want to give the filters a wash - in normal use we recommend washing these at least once a month. Use cold water without detergent, and allow at least 24 hours for both filters to dry completely before replacing them:


I hope this helps, but if you'd like some further guidance from our experts after giving these steps a try, you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 01, 2014 | Dyson DC26 City Multi Floor Bagless...

1 Answer

Carpet brush does not work on dc26


With this model, the most likely cause is that the brush has become clogged and won't spin freely. Unplug the unit and test spinning the brush bar by hand. If you really can't get spin, follow instructions like these (
Dyson DC26 DC35 DC36 DC38 DC44 DC45 DC47 Clearing the brush bar Official... that are straight from Dyson). Make sure you get the very ends fiber-free. It should spin better now.

Good Luck!

Jul 07, 2014 | Dyson Vacuums

1 Answer

Disassemble dyson ball dc26 for moving


Hi Linda, it's Jack at Dyson.

I'm happy to provide some further advice on how to dismantle your machine for transit. If possible, can you double-check the model number? DC26 is not a Dyson Ball model, and the directions would be different if you own another type of Dyson vacuum.

Once I have this information I will be in touch. Alternatively if you'd prefer to contact our experts directly, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 13, 2014 | Dyson DC26 Bagless Canister Cyclonic...

2 Answers

Why is my dyson26 is scratching my wooden floors when brush is turned off?


The heads are designed to be used with the brush on hard floors. On the bottom of the brush head there are either Metal or plastic pads. If you use this on a tiled or hard floor without the brushes, these can wear and become sharp in places.. This scratches the floor!!

Apr 27, 2014 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

I can't open the filter housing on side of dyson dc26. i press the blue button, but nothing releases


Hi there,

Sorry to hear you're having difficulties with your DC26. To access the pre-motor filter, you may need to press the blue release catch very firmly - it can be a little stiff when the cleaner is new. You should find it becomes easier after a period of use. The video embedded below shows the correct way to wash the filters, which should be done at least once a month under normal use.

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 06, 2011 | Dyson DC26 Bagless Canister Cyclonic...

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