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Disc Reading Error

I recently bought an XBOX 360 Premium along with NBA Live 08 and after playing it with the XBOX horizontially down, it comes up with the cant read disc message. So I clean it and the same thing keeps happening. Please send me an solution.

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Re: Disc Reading Error

Does it have white/gray rings around the disc? if so, i can give you the answer

Posted on Nov 14, 2007

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ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.

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I had the same problem with my Xbox, and the answer wasn't good. This is a hardware issue cause by the video coolor not working and the game overheating, making the video freeze totally.

Call 1-800-4MYXBOX, and have your console serial number ready. They might be able to walk you through some basic troubleshooting, but this will most likely end in you needing to send the system in for a repair.

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You need to go to the xbox website and go to support and download the flash update then burn it to disk and put it on the xbox to update the software. Again not all old games are compatible with the new xbox system. If your buying used games like I do make sure it says bc next to the title before buying them.
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Is the xbox showing any error message at all? It is possible that the disk is damaged, or that it needs to be cleaned. Is this the only game that this problem occurs with? Please contact me at God bless.

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