Question about Samsung RS2578BB Side by Side Refrigerator

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Leaking water dispenser, how do I get to the solenoid valve in the freezer door?

The solenoid valve in the door that goes to the water dispenser is bad, but I don't know how to get to it.

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  • dennis bogush Jan 08, 2014

    how do I get to the solenoid valve in the freezer door?

  • bobalix Jan 09, 2014

    http://www.appliancepartspros.com/samsun...

  • bobalix Jan 09, 2014

    This link has a video on how to replace the solonoid valve.

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  • Master
  • 451 Answers

Most solonoids are in the back of the unit where the water connects to the refrigerator there is a usually a fiberboard cover that you remove to gain access to the soloniod. Hope this helps.

Posted on Dec 31, 2013

Testimonial: "This solenoid is in the freezer door, it is right above where the water comes out, does anybody know how to pull out that part, it looks like it should be able to come out from the front, but I'm not sure."

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Posted on Jan 02, 2017

  • 833 Answers

SOURCE: water solenoid

if that's your problem...here's one place: www.samsungparts.com

Do you get ice and no water? Or neither?

Might be the solenoid or the switch. There is a diagram on the back of the box...use a multtester to be sure.

Posted on Dec 19, 2007

sandy82
  • 10 Answers

SOURCE: WATER ON THE FLOOR UNDER FREEZER DOOR

dear jim
there is drain line get chocked up with ice.Please open freezer evaporator cover u will find there is ice blocked in drain tray,melt it with hot water,check drain heater attached to the drain tray,if defective replace it,it will work fine

regards
sandy

Posted on Jun 08, 2008

garing
  • 998 Answers

SOURCE: water leaking fron ice maker/water insert

change water shut off valve

Posted on Aug 07, 2009

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2 Answers

Water dispenser does not work, any time it is used water just drains out of bottom of freezer area onto floor. Ice cubes works


Hello Melissa;

My name is Peter. I am a retired field service refrigeration technician.

I am sorry to say you have a serious problem.

The water supply line to your ice maker runs up the back of your refrigerator from the ice maker solenoid. It is a separate water supply line.

Your water dispenser water line runs from the water dispenser solenoid under your unit and up from the bottom of you freeze door.

You have a plastic tubing leak within your freezer door. Calling a service company to replace the freezer door tubing - a good service technician would not replace the tubing - the damage has already been done.

The insulating material in your freezer door is soaked. The water in the door will cause the door liner to expand and crack. There is no way to completely dry out the insulating material.
The only fix is to replace the freezer door. So, $300.00+ for the door and $150.00+ for the service tech. No, a hair dryer will not do it.

May I suggest:
1.) Remove the bottom toe plate (Kicker plate) in the front of your refrigerator.
2.) Turn the leveling screws counter clockwise so you can pull the refrigerator out to get behind it.
3.) Unplug the unit.
4.) Remove the screws from the bottom cover.
5.) There are two connectors to the solenoid valve to the water dispenser. It is the larger diameter tubing running under your refrigerator.
This will disable your water dispenser. If you see cracks on the inside of your freezer door, seal them with a high temperature silicone adhesive.

If you elect to purchase a new unit, check out Sears Outlet (Scratch & Dent) Stores.

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Hello Hans;


My name is Peter. I am a retired field service refrigeration technician.

There could be several areas that would effect your water dispenser not working:

1.) When you depress the water dispenser do you hear a 'Click'? If not you have a bad water dispenser contact switch.
I would send you a diagram but I do not have your model number.

2.) In the lower back of your fresh food section is your water dispenser water tank. At times this can freeze near the freezer section. Look in the lower corner of the freezer & your fresh food section for ice build-up.

3.) You could have a bad water filter. This does happen often. Remove the water filter and test you water dispenser.

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Bernie,
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Laura,
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