Question about Maytag Neptune MAH5500B Front Load Washer

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Cold water just stopped flowing in,hot works

The machine had been working fine, then the cold water just stopped flowing in, only the hot water works.The machine is still under warranty,but we do not know who to contact.

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There are two electronically controlled valves in the back of the machine; one for hot water and the other for cold. It sounds like your cold valve is stuck closed or not getting the electronic signal to open. I recommend going to the following web site or calling 1-800-344-1274 for help from Maytag. They will want to know your model number and serial number so try to have that information handy when you call.

http://www.maytag.com/support/contact_us.jsp

Posted on May 20, 2009

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Posted on Jan 02, 2017

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