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I want to make a reverse payment on my debit card

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One of the benefits of making purchases with a Visa card, is that you can reverse a charge if the product you ordered never arrived if it arrives damaged or if a false charge is made.

If a merchant will not reverse your charge, Visa will handle it for you, and thoroughly investigate your official dispute.

1
Return to the merchant and ask to reverse the charge to your Visa.
If the merchant won't work with you to reverse the charge, move on to Step 2.

2

Contact Visa. You will need to provide the customer service representative with the date, amount of the charge, the name of the merchant, and a reason why you want to dispute the charge.

Visa will then contact the bank of the merchant, and ask for a charge back.
3

Write a letter to Visa explaining the situation with the above information, if Visa requires you to do so. This happens in some cases.

Visa may also require your signature to pursue the charge back, especially if the merchant has breached the law in any way.
4
Contact the authorities and report the charge if the merchant charged your Visa card illegally. Visa will require you to do this, if you have not already.

Posted on Jan 01, 2014

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When subscribing to services or products that require a monthly payment, it can sometimes be a hassle to keep contacting the service provider each month to make your payment.
If you are like many individuals, you will opt to have the payments automatically deducted from your banking account.
While this automatic debit option may seem momentarily convenient, in the long term it can be risky.
Even if you are no longer receiving the products and services, some companies will continue to debit your account.
If you have decided that you no longer want the automatic debits from your bank account to be made, there are easy resolutions to stopping the payments.

Call the customer service telephone number of the company that is making the automatic debits from your bank account.
If you don't have a telephone number for the company, visit the company's website and look for the "Contact Us" link.
Most legitimate companies will have contact information on their site.
Select the option to speak with a billing or sales representative.

Advise the company representative that you no longer want the automatic debits to come out of your bank account.
Be sure to get the representative's name and a confirmation number just in case you later need proof that you did call in and make the cancellation request.

By Mail

Write a cancellation letter to the company stating your desire to stop the automatic debits.
Be sure to include your account number on the letter as well as your signature and the date the letter was written.


Make a copy of the signed letter for your own records.


Mail the cancellation request letter to the company that is deducting the automatic payments from your bank account.
If you don't have the mailing address, you can visit the company's website or contact customer service to get it.
Note that some companies require that your request be submitted within a certain amount of days before the next billing cycle.

Through Card Issuer

Contact your bank or the financial institution that provided you with the debit card if you notice that the automatic debits have not stopped.


Ask the bank representative to place a block on your account or debit card so that the automatic debits are stopped.
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Request that your banking institution completely cancel your debit card if the option to place a block on the card is unavailable.
After your old card is cancelled, your bank will issue you a new replacement card.
Ask for the bank representative's name and a reference number for your own personal records.

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