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Probably varies from SP to SP but from what I've heard from stolen-phone victims who did the same:
You first have to log your old phone as stolen with the SP.
Vodacom: apparently you register your new phone with the old number, then user profile and data is automatically transferred.
Another one I was told is to create an account, then transfer data to new phone number.
This is third-party info, as I've never done it myself.
My name is Ryan and I work on behalf of Cricket. Does this happen while charging the phone via power outlet? Be sure that the battery is fully charged and please try removing battery and with a clean smooth cloth, wipe the battery connection points on the battery and back of cell phone device. Replace and turn back on. If you continue to experience issues, please visit a full service corp. Cricket store location for hands and assistance.
try reseting your phone by charging it completly and then when charge complete turn the phone off and take out the sim card and the battery leave it like that for an hour or more if this doesnt work go to your local AT&T store (sprint, t-mobile,cricket, or your service provider) and tell them your problem and they might have a better solution.
I also have a razor, and my phone company is cricket. When some one wants to change service to another company, sometimes the company they are switching to can "flash" the phone with the companys particular software, thus making it function with the new service. However, Im not sure if cricket has the capabilites to do this. Personally, ive been using cricket for close to five years, and I can honestly say that in means of customer service and quality, cricket is not the way to go. Im personally planning on switching to Verizon or Sprint soon and just buying a new phone altogether due to the lack of quality the phone and the service from cricket provides. Ive gone through several phones from cricket, and they were all fairly shabby. As a rule, DONT buy a Kyocera phone from cricket, they are cheap and not meant to last.
no such thing as "helio cricket" lmao! you got to flash the phone over to cricket. why would you want to do that to our poor phones anyway? all the features from helio are USELESS when flashed over to cricket. save your money and get a real Helio plan.