Question about Dyson AM04 Hot Cool Fan Heater White

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Dyson am05 error code - Dyson AM04 Hot Cool Fan Heater White

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Hi there, it's Jack at Dyson.

If your AM05 is displaying an error code, we would need to take some further details about which error code you're seeing in order to confirm how to resolve it.

When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.

We'll look forward to speaking with you.

Posted on Sep 30, 2014

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Posted on Jan 02, 2017

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1 Answer

My am05 shut off with a E 5 Display


Hi William, it's Jack at Dyson.

If your Dyson AM05 Hot + Cool heater displays an E5 error code, you should be able to reset this without difficulty. Just turn off the machine using either the remote or the control on the base, then unplug it for at least 30 seconds. Once you've done this, plug it back in and re-test. The issue should be resolved.

I you continue to see the E5 error code after trying this please get in touch directly so we can provide further assistance. If we're not able to resolve the issue over the phone with some simple troubleshooting checks, we should be able to help under your 2-year Dyson warranty.

You can reach our experts directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jan 29, 2015 | Dyson AM05 Hot Cool Fan Heater

1 Answer

Hi. I have a Dyson AM05 fan heater purchased July 2014. Whilst the cold air works brilliantly the hot air doesn't work at all. It shows an error message E8. Any advice?


I suspect that the microprocessor detected an overheat fault and is keeping it in E8 mode to prevent fire. The code needs to be cleared somehow. If it has some buttons on the front then try holding one whilst plugging it in. This may reset it. The reset will be something along those lines. Don't open it because if you can't fix it that way you need to take it back to the shop.

Dec 29, 2014 | Dyson Inc Am05 Hot Cool Fan Heater -...

2 Answers

What does error code e7 on a Dyson am 05 mean?


Hi there, it's Jack at Dyson.

If your Dyson Hot + Cool heater is displaying an E7 error code, we will need to take some further details via our Helpline to resolve this for you.

When you have your machine to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide assistance.

We'll look forward to speaking with you.

Oct 09, 2014 | Dyson Inc Am05 Hot Cool Fan Heater -...

1 Answer

How do you remove the base from the dyson am05


Hi there, it's Jack at Dyson.

AM05's base is secured in place by a catch - you should see this if you look at the underside of the machine. You can open the catch at the same time as rotating the base to remove it.

If you'd like one of our experts to talk you through this you're welcome to contact us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU)

Jan 30, 2014 | Dyson AM05 Hot Cool Fan Heater

1 Answer

Dyson hot cool will not start


Hi Frank, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson Hot + Cool fan heater. I'm not sure from your question if your machine isn't running at all, or if it's displaying an error code. However, there are a couple of quick troubleshooting steps you can try.

If your AM05 is displaying an error code, we'd recommend unplugging it for the wall socket for 30 seconds before testing it again. This should reset the machine.

However, if your AM05's LED display lights up as normal, it may not be coming on because the thermostat's target temperature is set lower than the current ambient temperature. Try raising the target temperature degree by degree using the remote or the controls on the base. You should find it will come on once you've set it to heat the room to a higher than ambient temperature.

The Getting started guide I've attached may help, but if you'd like any additional advice from our experts you can reach us on 1-866-693-9766 (US), 0800 298 0298 (UK), 1-877-397-6622 (CA).

Jan 12, 2014 | Dyson AM04 Hot Cool Heater/Table Fan -...

1 Answer

Dyson hot cool will not turn on


Hi there Frank, it's Jack at Dyson.

I'm not sure from your question if your AM05 isn't running at all, or if it's displaying an error code. However, there are a couple of quick troubleshooting steps you can try.

If your machine is displaying an error code, we'd recommend unplugging it for the wall socket for 30 seconds before testing it again. This should reset the machine.

However, if your AM05's LED display lights up as normal, it may not be coming on because the thermostat's target temperature is set lower than the current ambient temperature. Try raising the target temperature degree by degree using the remote or the controls on the base. You should find it will come on once you've set it to heat the room to a higher than ambient temperature.

The Getting started guide I've attached may help, but if you'd like any additional advice from our experts you can reach us on 1-866-693-9766 (US), 0800 298 0298 (UK), 1-877-397-6622 (CA).

Jan 12, 2014 | Dyson AM04 Hot Cool Heater/Table Fan -...

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