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Not printing full photo

I have a Kodak Easyshare printer dock. After several months of using it, it started having a printing problem. When the photo would come out, it would have about an inch of unprinted surface on one side that has been cut off of the photo. I thought it might be an ink problem and bought a brand new cartrige for it. No change. It prints beautifully except for that one side. Any ideas??

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  1. Open the cartridge door on the side of the printer.
  2. Remove the color cartridge from the printer.
  3. Check to make sure there is no slack in the color cartridge ribbon. To remove slack, push in on the cartridge spool, then rotate the spool clockwise. IMPORTANT: Be careful not to rotate the spool more than necessary. Doing so could reduce the number of prints you are able to make.
  4. Slide the color cartridge in, label side up, with the arrow pointing toward the printer. Push the cartridge until it "clicks" into place.
  5. Close the cartridge door.
  6. Print a picture.
If this does not solve the issue, contact Kodak:

1-800-235-6325 (23KODAK), Monday through Sunday, 9 A.M. to midnight, Eastern time.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 20, 2009

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