Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune is not working

My zune freezes and the zune pad doesn't work. One of my friends said that if I disconnect the battery from the zune i could solve this, but how do I disconnect the battery?

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  • kidsdino8s May 20, 2009

    I already got the updates. What next?

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Unfortunately to disconnect the battery you have to take apart part of the outside shell. I do not recommend that you try this immediately. First, try going on Zune's website and seeing if there are any software updates that you can get. Your problem may be this simple.

Posted on May 20, 2009

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  • 16 Answers

You cant ....if you take it apart if will break *****

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: how to fix your problems with zune freezing.100%

Instructions for disassembly:
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Posted on Dec 31, 2008

  • 1 Answer

SOURCE: MY ZUNE FREEZED AND IT WONT UNDO, NEED HELP!

I have contacted Microsoft for this issue. They told me that only Zune 30GB piece has this problem. Reason is it has a bug in it which is unable to handle the Date: 31-Dec. So, the next day on Jan 1 it will be reset and will work normally.

Just discharge your Zune completely and then charge it fully on Jan 1st.

Posted on Jan 01, 2009

SOURCE: Zune won't restart after Z2K9

So, you figured it out, hm? Must be, since it's been over 2 months when the trouble began. I guess you got your solution... whatever that may have been...

Posted on Mar 11, 2009

  • 1 Answer

SOURCE: Zune freezes on black screen

I just had this problem. Try an emergency restart. Hold down the <- arrow button (the button on the left) while pressing the up button on the pad. Hold untill it until the zune symbol comes on screen. Hopefully that will fix it, thats what I did...

Posted on Jun 21, 2009

skiffy99
  • 20 Answers

SOURCE: keeps freezing and gets hot

The freezing itself is most likely due to friction and heat created in the hard drive inside the Zune. The excessive heat you feel is probably due to the same problem.

I would suggest (if you are tech savy) opening the Zune (you can look up instructions easily) and cleaning out any dust you see inside the case. There COULD be a battery issue, so making sure the insides are clean and dust free is the first step!

You can use a small can of compressed air (available at any best buy, office max, office depot, etc.) to gently clean out any particles or dust. Best of luck!

Posted on Jun 25, 2009

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I returned it to Ebay after calling Zune Tech Support to find out it was a dead battery or a battery that was not holding a charge.

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I just had this problem. Try an emergency restart. Hold down the <- arrow button (the button on the left) while pressing the up button on the pad. Hold untill it until the zune symbol comes on screen. Hopefully that will fix it, thats what I did...

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So, you figured it out, hm? Must be, since it's been over 2 months when the trouble began. I guess you got your solution... whatever that may have been...

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http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

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1 Answer

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Hello my friend, I was about to throw my zune to the trash but I thought, what the hell let's open this piece of ****. So I looked up for a video in youtube: http://www.youtube.com/watch?v=pJwLn75RQRM, this guy teaches you how to change your zune hard drive, it's preaty cool. So I opened my device and first I disconeccted and connected both cables (Battery and the other one I don't know what it is...), started up my device and walahh!! it worked. I hope it works for you!
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Mirosoft zune froze up


To restart the Zune device, follow these steps: 1. Set the Hold switch to the unlocked position. Note To make sure that the Hold switch is in the unlocked position, you may have to move the switch back and forth until the switch is in the correct position. 2. Press and hold the Back button zune_button_back.gif while you press the top of the Zune pad

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7 Answers

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I turned on my Zune and the screen froze so I turned it off but it would not turn back on.

I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D

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