Question about AOC 917Sw 19" LCD Monitor

1 Answer

Monitor resolution not listed, Driver update issue

I use Windows XP Pro. Instructions on this new AOC 917sw says to set the resolution to 1440 x 900. This is not listed. The closest numbers listed are 1400 x 1050 and when that is selected the monitor displays an error message that says it's not supported. I do see a display with the 1024 x 768 setting, but the image appears stretched across the screen. However the display appears clear with this setting.

Following the instructions with the new monitor on setup of drivers. The procedure won't find a better driver on the CD than the standard driver that was installed for a previous monitor. See notes below:

    1. Start Windows® XP
    2. Click on the 'Start' button and then click on 'Control Panel'.
    3. Select and click on the category 'Printers and Other Hardware'
    4. Click on the 'Display' Item.
    5. Select the 'Settings' tab then click on the 'Advanced' button.
    6. Select 'Monitor' tab
    - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

    - If the 'Properties' button is active, click on 'Properties' button.
    Please follow the steps below.
    7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
    8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
    9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
    10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive).
    11. Click on the 'Open' button, then click the 'OK' button.
    12. Select your monitor model and click on the 'Next' button.
    - If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message, please click on the 'Continue Anyway' button.
    13. Click on the 'Finish' button then the 'Close' button.
    14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialog box.
Result: I managed to work around and select the 917sw driver from the disk, which was installed. However it still does not list the 1440 x 900 resolution.

I have a clearer image using the "Default" display and the Microsoft default driver.

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  • 2 more comments 
  • Tom Bl May 20, 2009

    Yes. In this case the video is integrated in an Intel mother board, model DG45ID.

    I'm hoping to find the correct resolution for the monitor that gives me as clear an image as the 1024 x 768 but that does not appear stretched across the screen.

  • Tom Bl May 22, 2009

    I did use this download and the updated files. I thought this would give me the 1440 x 900 option. which is apparently the native resolution of the monitor. However the selections were the same as before.

    I'm now fairly satisfied with the clear image I get from the Windows default driver, and will probably use the monitor that way.

  • Tom Bl May 22, 2009

    I installed the files associated with the above download. The resolutions listed still does not include 1440 x 900, which is apparently the native resolution of the monitor.

    My present settings stretch the video across the screen. This means a round image comes out looking oval.

  • Tom Bl May 23, 2009

    After following this update I still did not see the quoted resolution on the list. I am continuing to use a resolution setting that gives me a clear image but where round objects appear oval.



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My compliments. Your description of your problem is great. I know what you've done and I understand your problem.

However, I am wondering about a few things that may help you. the video settings that you are referring to in your description are dictated by the software that drives the video card, not the monitor.

Are you sure you have the latest Manufacturer's drivers for your video card?

I don't see any mention of the video card here.

good luck

Posted on May 20, 2009



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SOURCE: I have installed Windows 7

Download the correct graphics driver.
If you have a Graphics card, download the driver from either Nvidia or ATI.
If your graphics chip is on the motherboard, download the driver from your manufacturers support page

Posted on Aug 05, 2010

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