Question about Toshiba Satellite U305-S5097 Notebook

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No Audio output device is installed. Help reinstalling audio!

The audio in my U305-S5097 Toshiba Laptop stopped working recently. I have realtek HD audio system in my laptop, and tried uninstalling and re-installing it, to no avail. I also tried shutting down the computer and removing the battery for a few minutes, which in the past worked just fine, although that didn't help this time. Also I have some general knowledge, I am not an expert, and have no idea on what else to do to fix this. Any ideas?

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  • omusa May 21, 2009

    FYI, my OS is Vista. I followed your instructions, however, I was unable to fix it via the System Restore option, because the oldest restore date was set after the problem happened. See that I am NOT a computer expert, so I'll do my best to outline the steps clearly.

    But I was able to fix it by doing the following:
    1. Uninstalled the Realtek Audio;
    2. Rebooted in Safe Mode;
    3. Go to device manager;
    4. Disable audio;
    5. Install now realtek driver and reboot in safe mode again;
    6. Go to device manager and see driver's version at this time you should have the updated driver.
    7.Reboot normally and enjoy

    Hope whoever has the same problem is able to fix the audio following either options. Dmyers2k: Thanks a lot for your help.





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How long ago did the problem start? What operating system are you using?

If you are using Windows XP or Vista, one can do a System Restore. This works in the majority of cases that involve a software problem. If you are not familiar with System Restore, when the computer is booting up, press F* until the Windows Boot Screen appears. Choose Option 3 using the down arrow key on the keyboard, choosing Safe Mode. When the computer boots into Safe Mode, you will have the option of using System Restore.

If you are unsuccessful getting into Safe Mode, within Windows, click Start, the Run and type msconfig then press the button Sytem Restore.

Posted on May 20, 2009


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