Question about Canon PIXMA MP600 all-In-One InkJet Printer

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False "printer is offline" message

I have a MacBook and just, I thought, installed a Canon Pixma620 printer. The printer and macBook were sold together as a promo so I hoped they would work together seamlessly. However, I cannot print--I keep getting a "Printer is offline" message, even though, as far as I can tell, the printer is online. What do I need to do to be able to print?

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  • block_debora May 19, 2009

    I tried that. It doesn't make any difference.

  • block_debora May 20, 2009

    Yes--the problem is that the port is somehow not connected. I plugged the printer into a different port and now it is working. Now I just have to figure out how to connect the port. It's a Mac, and it's new, so I don't know (yet).

  • Christopher Frost
    Christopher Frost May 11, 2010

    there should be a green button labeled start, press that just before you try to print, tell us how you go


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Try to cheeck the port from ur printer to ur cp is been connected.

Posted on May 20, 2009

  • Aldrin May 22, 2009

    I think all printers have the same port.It's easy to install it just look at the figure of the port then look at ur printers find the figure the same of the port. The same as on ur pc.

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Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

Posted on Jul 26, 2011

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