Question about Office Equipment & Supplies

2 Answers

Not receiving faxes.

We have Intelifax 4100 and it suddenly stop receiving faxes. sending out is ok

Posted by on

  • Robeto Nov 06, 2007

    Same situation, this solution did not resolve my problem...

    Roberto Florida

  • TexasIvory Mar 04, 2008

    Not receiving faxes - sender gets busy signal when fax is not busy. Can send without problem. Have unplugged machine and plugged back in. Have unplugged telephone lines and plugged back in. Have checked the reception settings.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Looking for line board

Posted on Dec 13, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 58 Answers

If you have had a power outage or spike, it may have reset to factory settings.You have to go into you menue and find the fax settings mode. Go to the receive,make sure it is set to auto.If not you may have a tx/rx board problem.

Posted on Oct 18, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I am unable to send a fax brother intelifax 775 fax manual

go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.

Hope this helps. Please rate my response.
Have a good day

Dec 24, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

When i send or receive a fax their i a narrow blank space down the left margin of the fax. when I send copy to fax from my PC everything is fine brother intelifax 2820

Hi!Please just lift up the adf(where u put in the faxes)U should see a thin glass strip,Take a damp cloth and gently wipe out any marks that might be on there and have a look!The stripe should be gone!Good Luck!

Dec 08, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Black strip in documents when I send a fax

If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

LED Message on Brother Intelifax 4100e says replace drum; drum has been replaced, but message is still showing

follow the instructions below:

  1. Open the front cover.
  2. Press the Clear key.
  3. Press 1 to reset.
  4. Close the front cover, pressing firmly on each side until they click into place.

Sep 01, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 4100 - can't send fax's - get busy notice

unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.


Jun 30, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

It stopped receving faxes. It will send ok but it will not receive!

It's probably been changed from "auto receive", to "manual receive", or "telephone" mode. Check settings in your manual.

Jun 09, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can send but busy when try to recieve intellifax 4100

unplug, hold down the "stop/clear" key, and while holding button down, plug in fax and hold button for 5 secs. release button and you should see the normal date/time screen. try receiving now.


Mar 31, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer


After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you.

Feb 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black page when copying and sending faxes.

You most likely have a bad SCANNER BLOCK. Not good!

Dec 23, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer


Guest...make sure the phone line is plugged into the LINE port of the fax machine.

Sep 23, 2008 | Brother IntelliFAX 4100 Laser Fax

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

344 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77939 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides