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Not receiving faxes.

We have Intelifax 4100 and it suddenly stop receiving faxes. sending out is ok

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Re: not receiving faxes. - Fax Machines

Looking for line board

Posted on Dec 13, 2007

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Re: not receiving faxes.

If you have had a power outage or spike, it may have reset to factory settings.You have to go into you menue and find the fax settings mode. Go to the receive,make sure it is set to auto.If not you may have a tx/rx board problem.

Posted on Oct 18, 2007

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I am unable to send a fax brother intelifax 775 fax manual

go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.

Hope this helps. Please rate my response.
Have a good day

Dec 24, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

When i send or receive a fax their i a narrow blank space down the left margin of the fax. when I send copy to fax from my PC everything is fine brother intelifax 2820

Hi!Please just lift up the adf(where u put in the faxes)U should see a thin glass strip,Take a damp cloth and gently wipe out any marks that might be on there and have a look!The stripe should be gone!Good Luck!

Dec 08, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Black strip in documents when I send a fax

If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

LED Message on Brother Intelifax 4100e says replace drum; drum has been replaced, but message is still showing

follow the instructions below:

  1. Open the front cover.
  2. Press the Clear key.
  3. Press 1 to reset.
  4. Close the front cover, pressing firmly on each side until they click into place.

Sep 01, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 4100 - can't send fax's - get busy notice

unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.


Jun 30, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

It stopped receving faxes. It will send ok but it will not receive!

It's probably been changed from "auto receive", to "manual receive", or "telephone" mode. Check settings in your manual.

Jun 09, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can send but busy when try to recieve intellifax 4100

unplug, hold down the "stop/clear" key, and while holding button down, plug in fax and hold button for 5 secs. release button and you should see the normal date/time screen. try receiving now.


Mar 31, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer


After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you.

Feb 23, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black page when copying and sending faxes.

You most likely have a bad SCANNER BLOCK. Not good!

Dec 23, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer


Guest...make sure the phone line is plugged into the LINE port of the fax machine.

Sep 23, 2008 | Brother IntelliFAX 4100 Laser Fax

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