My SamSung SCHi-730 crashes on me about 8 times a day (literally). Sometimes, I won't even touch it for hours and when I turn it on, it has crashed while in sleep mode with an error message stating, "Can not execute".
Any suggestions for where I should go to get a firmware upgrade or to help stabalize the phone? Thanks.
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The batteries in those devices are Li-Ion battery (look it up on wikipedia, if you want chemical details). They are VERY sensitive to deep discharging.
They are composed of several cells - and even one deep-discharge can fry at least one. In that case, polarity in this particular cell drops and can even be reversed, rendering the battery useless.
That is why all phones switch themselves off way before that occurs - in theory. If the phone hangs, it cannot switch itself off and abovesaid happens.
So what you can do: First, get a new battery. Yours is bad. They are not expensive at amazon or similar.
Then, either a) Prevent freezes. HTC Touch Pro 2's are not know to freeze out of blue sky (and mine rarely did), so I guess you keep on using an application that crashes you device. I suggest installing your apps one by one to see, which causes the crash. Meanwhile, rely on b).
b) Prevent deep-discharging. Keep it charged above 50% all the time until you are sure to get no more crashes. It will not hurt the battery to be charged often and only marginally to have that much capacity constantly.
There are usually many possible problems. Sounds like you have low resources. Not enough RAM Or your processor is having problems. Depending on your OS, and or programs you are using. Freezing is a sign of a need to upgrade. Your pc is likely slow.
If this is not the issue, then you should provide more info.
It's very possible that you got a bad DIMM of RAM if this started right after adding more.
If you have RAM from different manufacturers, even though it might be the right specs, and should work I've seen situations where the 2 DIMMS just don't play nicely together.
You can use a Linux LiveCD to test the RAM for defects. Just boot the LiveCD (holding the Option key after the chimes) and when you get to the grub screen select "memtest86". there are a ton of LiveCD's available. I would suggest Ubuntu.
If it turns out that the RAM is fine the tech will need more info to help although he/she should have asked some probing questions.
Doesn't anyone know how to give specific details about their issue instead of broad generalizations (it crashes) anymore...? :) Just playing...
"When" does it crash? Right after you turn it on? After 3 hours of usage every day (possible overheating)? What apps are you running when it crashes? Tell him "exactly" what it says on the screen when it crashes as it could be a kernel panic or a specific application causing it from the description given
I realize to a non-tech the perception can often be "This didn't start happening until you touched my computer" but realistically adding RAM, unless it's bad, won't cause that behavior as long as it's seated properly and the tech didn't forget to reconnect any fans, etc.
It would not be out of line to ask the shop to double check that the above isn't the case. Unless all of the above had already been double checked and confirmed they can't determine that "nothing's wrong".
I really do hope this helps anyone how has a similar issue and reads this.
I don't have experience of your actual model, but I've had a similar thing happen to my Inovix MP3/4 player when it crashed (also crashing my whole computer!) and went completely 'dead'.
Plugging it into the USB port had no effect - no charge symbol and the computer didn't even acknowledge something was being plugged in.
Basically, I kept on trying every time I was on the computer! 2 days later, I plugged it in and 'ding-dong' Windows XP recognised something was in the USB port.
I then carried out a Firmware re-load using the supplied disc, and my player burst into life!
Firmware crashes are pretty common with various players, I believe. Depending on how old your player is, try the manufacturer's website to see if they've updated the Firmware.
Hi. My Inovix mp3/4 player suffered a similar fate when it crashed during a Firmware reload. The player went completely dead and wasn't even recognised by the computer when plugged into the USB port.
I basically kept on trying - a couple of times whenever I used the computer - using different ports.
2 days later - 'ding-dong' - Windows XP suddenly recognised something was in the port, and I tentatively attempted a Firmware reload.
Success! (Don't ask me to explain it tho'...)