Question about Jenn-Air JSD2789GEW Side by Side Refrigerator

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Water leak @ bottom front left with water turned off

My jennair model #JSD2789AE is leaking, so I turned off the water to the ref and it still leaks @ the bottom left front area

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This quite simple, inside the freezer compartment lower half there is a removable inspection cover, or what you may call the rear interior wall. remove this cover/wall and underneath the cooling coils is a drain hole for the defrosted water to escape to the pan located under the refrig. This hole is obviously blocked with some object, possibly just ice. As it is blocked the defrosted ice in the form of water cant exit the normal way so it is over flowing onto the freezer floor. everytime the defost element comes on more water will leak. solution is to clear the drain hose possible with hair dryer , or gently running a firm but flexible plastic tube through the drain tube to push any blockage on through. This has to be done very slowly and carefully.

Posted on May 20, 2009

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My name is Peter. I am a retired field service technician.

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.I'm including my article on Refrigerator Repair for your help and convenience.;
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If you need more help GO HERE:

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needs opening. You can see it at the bottom of the back panel
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Run Hot water in the drain until it clears or use a hairdryer.
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overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
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