Question about NorStar T7316E Corded Phone

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Is there a way to password outgoing calls on Nortel t7316E phones

We run a facility that needs to ensure that certain phones cannot be dialed out unless a manager is making the call. At the moment we have had to pull the phones from several rooms just to ensure that the wrong people arent making phone calls on the clock. I know there are some restrictions you can put onto certain extensions but am unsure if you can actually restrict them from making outgoing calls. Any help will be appreciated!

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  • opmgr_cnc May 20, 2009

    We are using T7316E telephones on a Nortel system... I currently dont know the model numbers on the boxes themselves I just know one is a "Norstar" and the other a "Meridian" if that helps.



    Also entering the CONFIG code does work and also feature 983 works to get me into admin stuff each with seperate things to change. I have gotten into both of these modes before to change names on extensions and voice mail boxes etc but I just dont know how to set up account codes or if its possible on this system. Thanks for replying so quickly if you need even further clarification please let me know.

  • opmgr_cnc May 21, 2009

    Okay to answer Ynots question...

    I know where the buttons are I just dont have the template for some reason on this phone they are the 4th and 5th buttons down each row of the main set. Why in the word they made it those I have no idea but thats just the way it is.



    In response to Galactic that should be a fine situation for these FEW phones. Would doing that make the change systemwide? The main point of the whole idea would be to only allow calls from those phones in emergency situations but still allow those phones to hear pages "IE Phone call for insert name here" and to be able to speak to those people from a non restricted phone without having to walk through the entire building to get to them. I have seen an area under the config screen for restrictions but I played with it a bit and didnt notice any changes happening at all for that extension. Im either in the wrong area entirely or Im not saving the settings correctly or something. As far as an access cos pass I have NO idea how to set that up as I have not even run up on anything mentioning COS yet.

  • Galactic_One May 11, 2010

    Its a really involved process. I have trouble trying to walk some tech through over the phone. But you have to setup a restriction filter to deny all calls then you have to setup a COS password to override the restriction filter. the user would then press intercom press Feature 68 dial 6 digit override code then dial there number. most ppl how have to use there phone on a regular basis hate this feature.

  • ynotphone
    ynotphone May 11, 2010

    Very sorry, got caught in work today, busy day!

    Been one of those days, and never got to document these steps, but from what I do recall, it is not very hard to make changes.



    By chance do you have the programming template that goes over the keys of your telephone to make the programming the system easier?

    If you do great, if you don't, there is just a couple of things that I will need to tell you, like where the Heading/Back/Enter/Next buttons are.

  • ynotphone
    ynotphone May 11, 2010

    There are things called Account Codes, which you can enable on all phones, meaning that if some one wants to make an outgoing call - they need to know the code to allow them access for an out going call.



    I will attempt to add an account code on my lab system tomorrow... and I'll see if it is possible to document these steps -or- tell you if it should be done professionally. For security reasons.



    First of all, your telephone system, do you know what it is?

    -> if you type in Feature * * 2 6 6 3 4 4 does it ask for a password or User ID? This will tell me alot if you can post the answer.

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As I said its an involved process It would be easier to walk you through it on the phone Email me curtis@mytrucom.com. I would need to talk to you while you press buttons on a phone.

Posted on May 22, 2009

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