Question about Microsoft Windows XP Home Edition

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Won't read CDs/DVDs

My CD/DVD drive will open and close, but whenever i put a CD in it never reads in itunes or any other program.

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  • Chris
    Chris May 11, 2010

    When you open My Computer does the DVD drive show up there?

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Just because it spins up and functions mechanically doesn't mean it's working properly. Here's a link to a series of steps you can work through to troubleshoot the problem. (click here)
And a couple of dated but still mostly valid links here and here.
You can try using a drive-cleaning disc to clean the optical lens.
Try uninstalling the drive and rebooting to have it reinstalled and see if it is a driver issue.
But it could just be time for a replacement. You can usually pick one up from a local computer technician pretty cheaply if you don't mind a used component, and they're a snap to put in yourself.
Here's a link to do just that.(and another.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on May 19, 2009

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Try to delete the lower and upper filters under the location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-
08002BE10318} . in the reigistry . and then uninstall and reinstall the cd driver from the device manager .
Thank you and all the best

Posted on May 19, 2009

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1 Answer

Error 0a-0224-0000


Dear Vincent,

The 0A-0224-0000 is a "File Copy Failed" error. It means that either the computer was not able to read from the CD/DVD or it finished reading from one CD/DVD and was expecting to read data from the next one (when you have two or more recovery CDs/DVDs). If you have more than one recovery CD/DVD, as soon as you see the CD/DVD reader LED (light) stop flashing, eject the CD and insert the next one in the sequence, doing so till all recovery CDs/DVDs have been read.

If you cannot eject the DVDs by pressing the eject button (some DVD writers only allow you to eject the disc after finishing the whole operation) you will have to straighten up a paper clip and insert it in the small hole close to the eject button to force it open and change the CD or DVD (do a Google search for "how to open a CD or DVD drive with a paperclip, in order to better understand how to do it)".

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