Coin stuck under tumbler on Duet front load washer

Sounds like you have a bad tub baring. This is not a small job I suggest thsy uoi get a trained service technician.

Good luck,

Marty

Check the answer in this duplicate post: whirlpool_sport_washer

Hope helps.

First thing I would chek is the drain pump. Something may be stuck inside there.

First Start your machine with a low spin and slowly slowly increase the speed until it becomes fast I hope it helped : )

With these heavy machines you cant lift and shake or direct the coin to the outlet hole. The only solution is a complete dismantle and that is not for the fainthearted and certainly not for anyone other than someone qualified and willing to do the job.

Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

Hello pinkygirll,
The Service manual has the procedure starting on page 37 for the tumbler removal, take a look and see if you feel comfortable to give it a try. If you are handy or someone you know has basic mech. skill sets you can perform. You, I and many others need to check those pockets. Here is the service manual link.
http://www.fixya.com/support/r1655507-found_service_manual_neptune_top_load
The manual doesn’t call out the torx driver size required for tumbler removal. I just removed my tumbler cap and measured, it’s a #20 torx driver. If you call a repair service in make sure you have your Model# and Serial# number ready to pass along to them. You mentioned”” There is a penny stuck and the washer stops with water in it after it tries to spin.”” The tumblers do not rotate in spin cycle only the wash cycle. If you do a Spin Only cycle with no clothes in the wash basket do you hear the grinding noise? Good Luck.

Yes, a coin can get down into your tub and make a horrible sound during the spin cycle. It has happened to me before. So have your washer checked out.

hi there,

sounds like you may have something caught between the tumbler and the cabinet. since the drum has holes in it, can you have a look if you can see anything that's come of clothing, like a bra wire. it's usually something bigger.

remove the heater which is held by 1 19mm nut in the centre and prize out carefully with a screwdriver. you can then see the gap between the drum and the tub and fish out whatever is in there. a common problem