Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

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Coin stuck under tumbler on Duet front load washer

There is a coin or something stuck under the tumbler and it is LOUD when it spins. I have taken the top and back off and was going to separate the plastic housing on the tumbler and pull it out but cant seem to get the shock absorbers off on the bottom or the spring tension released on top to separate the halves? Any advice short of calling a repair service out? Thanks much, Mike

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  • helyun Dec 04, 2007

    Same problem with my Duet Washer as mcal. I have several coins inside the washer tumbler trapped and they slide down to the lowest level as you hand-spin the drum. Since the drum is tilted, the coins are all in back. Is there an easy way to remove them?

  • Anonymous Dec 26, 2007

    coin stuck under drum

  • Anonymous Feb 23, 2008

    Have coin or screw inside tumbler housing. It beats against the drum when in the spin cycle and sometimes sounds like a jackhammer. Can't get to it. I'm very disappionted with both my Whirlpool Duet washer and dryer. I've only had them a year. Had to replace the electrontic board on the dryer ($300 for the part). Now this.

  • Anonymous May 07, 2008

    have a coin stuck in the drum

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I had this problem. It was a nail sticking through one of the holes in the drum.

Posted on May 30, 2011

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If you dont have screws on your tumbling vanes, you can take a very small screw driver and lightly lift the vain enough for the coins to slide out.

Posted on Feb 11, 2010

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Im going to try to help with this one so bear with me im having a hard time under standing this problem there is a gap between the inner and outer tub of about 2" so its hard for me to under stand how spinning the inner tub by hand could make coins on the bottom of the inner tub move now the drain pump runs all the time the unit is spinning and coins can and do get down there and rattle aginst the impeller thats not hard to fix reply for that one next look at the tumbling vanes in the tub see if they screw on if they do then coins could get under there just remove them and check

Posted on Dec 31, 2007

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Posted on Jan 02, 2017

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Maytag Neptune FAV6800AW Top Loading Washer Noise


Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

Apr 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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We have a penny stuck under the white spinning things.


Hello pinkygirll,
The Service manual has the procedure starting on page 37 for the tumbler removal, take a look and see if you feel comfortable to give it a try. If you are handy or someone you know has basic mech. skill sets you can perform. You, I and many others need to check those pockets. Here is the service manual link.
http://www.fixya.com/support/r1655507-found_service_manual_neptune_top_load
The manual doesn’t call out the torx driver size required for tumbler removal. I just removed my tumbler cap and measured, it’s a #20 torx driver. If you call a repair service in make sure you have your Model# and Serial# number ready to pass along to them. You mentioned”” There is a penny stuck and the washer stops with water in it after it tries to spin.”” The tumblers do not rotate in spin cycle only the wash cycle. If you do a Spin Only cycle with no clothes in the wash basket do you hear the grinding noise? Good Luck.

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Something tumbling around during spin cycle


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Something stuck in drum, spinning cycle loud hammering/clacking sound


hi there,

sounds like you may have something caught between the tumbler and the cabinet. since the drum has holes in it, can you have a look if you can see anything that's come of clothing, like a bra wire. it's usually something bigger.

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Sounds like there is a marble or coin in drum


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