Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

3 Answers

Coin stuck under tumbler on Duet front load washer

There is a coin or something stuck under the tumbler and it is LOUD when it spins. I have taken the top and back off and was going to separate the plastic housing on the tumbler and pull it out but cant seem to get the shock absorbers off on the bottom or the spring tension released on top to separate the halves? Any advice short of calling a repair service out? Thanks much, Mike

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Coin stuck under tumbler on Duet front load washer

I had this problem. It was a nail sticking through one of the holes in the drum.

Posted on May 30, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers
Re: Coin stuck under tumbler on Duet front load washer

If you dont have screws on your tumbling vanes, you can take a very small screw driver and lightly lift the vain enough for the coins to slide out.

Posted on Feb 11, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers
Re: Coin stuck under tumbler on Duet front load washer

Im going to try to help with this one so bear with me im having a hard time under standing this problem there is a gap between the inner and outer tub of about 2" so its hard for me to under stand how spinning the inner tub by hand could make coins on the bottom of the inner tub move now the drain pump runs all the time the unit is spinning and coins can and do get down there and rattle aginst the impeller thats not hard to fix reply for that one next look at the tumbling vanes in the tub see if they screw on if they do then coins could get under there just remove them and check

Posted on Dec 31, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Machine is stuck on fast spin.

First Start your machine with a low spin and slowly slowly increase the speed until it becomes fast I hope it helped : )

Aug 25, 2010 | GE WBSR3140DW Top Load Washer

1 Answer

Lg intellowash 7.5 wd1025fb. loud dry bearing like noise on spin cycle

could be a coin or something stuck around the drum area. check all areas around where it spins. get a magnet if you don't see anything visible and run it along all the area.

Aug 03, 2010 | LG TROMM WM2688H 4.0 cu.ft. Front Loading...

1 Answer

How do I retrieve a coin or something metal that is stuck on the outside of the drum.

With these heavy machines you cant lift and shake or direct the coin to the outlet hole. The only solution is a complete dismantle and that is not for the fainthearted and certainly not for anyone other than someone qualified and willing to do the job.

Oct 20, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Maytag Neptune FAV6800AW Top Loading Washer Noise

Hello gwatson01,
Wondering if you could rate my clarification request as a solution? I joined this forum as a owner DIY’er to help other owners. The machine is just too expensive to junk and as you found fairly easy to work on. As a forum member as you I receive no compensation for my support to other owners. Thank you in advance for your support. Rich
My solution;
I’m an owner/DIY’er of the machine. Please take a look at this post and see if your mechanical noise may be coming from underneath the tumblers, maybe some coins grinding around under the tumblers. If you think it is take a look at the service manual link in that post. It will take you thru the tumbler removal process, see if you feel comfortable with the process, the manual does not call out a #20 Torx driver is required to remove the tumbler.
If you think the grinding noise is very metallic and not muffled by a tub of water the grinding noise may be coming from the transmission/clutch area and removing the machine front vertical cover will be necessary to better sound isolate the suspect area of the machine. Do you feel OK to remove the front panel? If so see this post.
The 1st link I sent you to shows that this owner had issues after the coin removal. I would also like you try a Spin Only cycle with no clothes in the wash basket. Can you let me know if that cycle runs with no noise? We can’t totally rule out an issue with the clutch/transmission components with the info supplied so far. To help you remotely diagnose this issue detail information is needed. Let’s try to sound isolate the grinding noise source location. Follow all safety rules in the Service Manual. If you don’t feel comfortable to proceed I would recommend you call in a qualified FAV6800AWW repair service for support.

Apr 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

We have a penny stuck under the white spinning things.

Hello pinkygirll,
The Service manual has the procedure starting on page 37 for the tumbler removal, take a look and see if you feel comfortable to give it a try. If you are handy or someone you know has basic mech. skill sets you can perform. You, I and many others need to check those pockets. Here is the service manual link.
The manual doesn’t call out the torx driver size required for tumbler removal. I just removed my tumbler cap and measured, it’s a #20 torx driver. If you call a repair service in make sure you have your Model# and Serial# number ready to pass along to them. You mentioned”” There is a penny stuck and the washer stops with water in it after it tries to spin.”” The tumblers do not rotate in spin cycle only the wash cycle. If you do a Spin Only cycle with no clothes in the wash basket do you hear the grinding noise? Good Luck.

Mar 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Something tumbling around during spin cycle

Yes, a coin can get down into your tub and make a horrible sound during the spin cycle. It has happened to me before. So have your washer checked out.

Jan 19, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Something stuck in drum, spinning cycle loud hammering/clacking sound

hi there,

sounds like you may have something caught between the tumbler and the cabinet. since the drum has holes in it, can you have a look if you can see anything that's come of clothing, like a bra wire. it's usually something bigger.

Sep 29, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Sounds like there is a marble or coin in drum

remove the heater which is held by 1 19mm nut in the centre and prize out carefully with a screwdriver. you can then see the gap between the drum and the tub and fish out whatever is in there. a common problem

Jul 06, 2008 | Whirlpool Duet GHW9150P Front Load Washer

Not finding what you are looking for?
Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer Logo

2,164 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides