Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

1 Answer

Receiver light is steady green. mouse won't light up. cursor won't move.

My new wireless notebook optical mouse 3000 doesn't work. The USB port is working-steady green light. No light on the mouse. Tried changing the battery with no luck. It's brand new.!! Also pushed both control buttons.

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  • Anonymous May 26, 2009

    I have the same exact problem. Did you find out how to fix it?

  • Dominic
    Dominic May 11, 2010

    Did you install Microsoft Intellipoint 6.x?

    What distance is the mouse from the reciever?

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  • Contributor
  • 20 Answers

Why don't you try at the moment of placing a new battery to see if the small button that protrudes, where the receiver is located at the bottom of the mouse is pressed down. Without the receiver in place that **** on must be out for as long as the receiver is in the USB port.
Good luck!!!
Chawah.

Posted on May 19, 2009

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Posted on Jan 02, 2017

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1 Answer

My microsoft wireless mobile mouse 3000 has stopped working. Everything including the battery and green light is working but when inserted into the USB cursor will not move.


Push the little red "connct" button on both the bottom of the mouse as well as the wireless receiver. If that does not work try referring to the quick start guide here.

Jul 11, 2011 | Microsoft Wireless Mobile Mouse 3000

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Hi, I have the wireless mouse 3000 and I just changed my batteries but on the receiver I can't get the green light to work. I tried pushing the button on the receiver but nothing. Any idea? The mouse has...


Try putting the receiver in another USB port on your computer. If it still doesn't light, push the button on the receiver and the reset button underneath the wireless mouse (you might need a pen/pin to do this) for approximately 10 seconds at the same time. The receiver and the mouse should now be synchronized.You should be able to use your mouse and and receiver should be giving a steady green light. If not, you will have to consider that the wireless mouse receiver is busted.

Nov 27, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Optical light on Mouse not working


Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

Sep 06, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Microsoft Notebook optical mouse 3000 not working


Have you tried changing the port in which the USB wireless receiver is plugged?

Or is the receiver internal to the notebook?

If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.

If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.

If that's the case, try plugging another USB device into the machine and see if it works properly.

If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.

I hope I was able to help you. Good luck!

Aug 08, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

My microsoft model no 3000 wireless notebook is not working.


I suggest to put a new battery in it's compartment and simultaneously to press down and release the small button that protrudes where the receiver is placed at the bottom of mouse. Prior to this procedure the receiver has to be installed in the USB port. Both actions are to be performed at the same time. Cursor will start moving again.
Good luck!!!
Chawah.

Mar 29, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Computers & Internet

6 Answers

Microsoft Optical Wireless Mouse 3000 MSK 1056 does not work !


I fixed an MS wireless mouse that was not responding by pressing the button on the receiver while it was connected to a USB port & then pressing the button on the mouse. Worked fine after that.

Dec 23, 2008 | Microsoft Wireless Notebook Optical Mouse...

3 Answers

Microsoft wireless notebook optical mouse 3000 Doesnt seem to work?


Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

Aug 04, 2008 | Microsoft Wireless Notebook Optical Mouse...

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