Question about Microsoft Zune120 Digital Media Player

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Wont turn on

My zune wont charge and my computerr wont recognize it

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  • 152 Answers

Your charger may be damaged, if the device is charged via USB, your USB port may be damaged / disabled, try an alternate USB port / computer, try an alternate charge of exact specifications.

Your battery may be damaged, the unit may be damaged. If your Zune is still under warranty, request an RMA from the manufacturer.

If it is NOT still under warrenty, please locate the nearest electronic componant repair shop, or remanufacturer

Posted on May 29, 2009

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Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

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