Question about SAVOUREUX PRO LINE 12 Piece Stainless Steel Cookware Set
Stainless steel cookware set purchased from heartland America may 2012 purchased 1 year extended warranty. stainless steel cookware lid for skillet exploded while cooking and shattered into small pieces. food ruined as a result. called heartland America about this told only a 30 day warranty applied.. I purchased an extended warranty for 1 year and I am a member with another 30 day warranty period.. They should take better care of their loyal customers. No solution or other considerations given to loyal customer. what a bum deal! there should be some other recourse to take about this matter. Help please. thanks
Posted by Anonymous on
Indeed there is a recourse. Contact the Better Business Bureau with a cc. to Heartland and you just may see some very speedy action on your behalf. It is even possible that the BBB itself sends a cc to companies they receive complaints about.
Posted on Nov 26, 2014
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Posted on Jan 02, 2017
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