Question about Neff H5470NOGB 900 Watts Microwave Oven

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Neff 5470 used for 20 min then just cut out

I have a neff 5470 and when I used it for 20 minutes I could smell burning and the micowave just cut out. And now only the turntable works for a few secs.

Has this overheated. What part needs changing.

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  • Anonymous Mar 13, 2014

    neff microwave h5640 works and after 20 sec cuts out all settings

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Take it back to where you bought it from and get a new one!

Posted on May 20, 2009

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1 Answer

I have a Neff multifunction and the microwave part is playing up now, sometimes it stops half way through re heating and then I have to wait a minute or so before I am able to restart. Also there is a...


Is it a plastic burning smell? It sounds like the magnetron is overheating. Can you hear the cooling fan running? Is there anything blocking the vents on the unit?

Feb 03, 2015 | Neff Microwave Ovens

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Why does my microwave turntable turn when I open the door?


We recommend you have the microwave evaluated by an authorized service center.

Authorized service centers can be located in the below link.

www.panasonic.com/repair

May 01, 2014 | Panasonic NN-H965WF - Microwave Oven...

1 Answer

Turntable not rotating


Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

Feb 26, 2011 | Neff Microwave Ovens

1 Answer

Oven accidentally operated without any contents and cut out with a smell of burning. Subsequently the oven only runs for approximately 22 seconds before stopping. Any ideas?


It will require a new magnetron and possibly power supply for it. The magnetron will destroy itself if it has nowhere for the energy to go.

Feb 14, 2011 | Neff H5642 Convection / Microwave Oven

2 Answers

Should the turntable rotate? Mine is not turning


Yes the turntable must spin around to ensure correct heating of food.

Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

Feb 09, 2011 | Neff H56W20N0GB 900 Watts Microwave Oven

1 Answer

When I turn on the micowave; smell somthing burning


The magnetron (the part that heats the food) may be ready to burn out. If you smell the burning, you should then unplug the microwave, open it up and see if you can determine for sure that it is coming from that part. Unfortunately even if I am right, it is almost more cost effective to just replace the microwave rather than replace that part. You can run this microwave till it dies if you want, but I would be ready with a new one.

Let me know how this works out for you.

Benjamin

Apr 29, 2010 | KitchenAid KCMS145J Microwave Oven

1 Answer

Microwave starts as normal but cuts out after


This is happening due to either the magnetron, or the Power Diode, or both, is breaking down, under load, then the unit detects the fault condition, & then, for safety reasons, to avoid a fire or explosion, shuts down the system. You need to take it in to be looked at please obtain a "Quote" before proceeding with any work. This way you can decide to repair or replace.

Mar 24, 2010 | Neff H5642 Convection / Microwave Oven

1 Answer

Smell of burning in my daewoo microwave oven. It has never been used before


Daewoo make some cheap microwave ovens. I have one, and it is rubbish. It came fitted in a new caravan, and because it decided to keep cutting out after only a few minutes of use, it was replaced by another that had the same problem. I know it's a cheap oven, but it should work. I wouldn't recommend this to any caravanners, and would recommend a different make.

The smell should go when the Daewoo goes!!

May 03, 2009 | Microwave Ovens

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