Question about Canon PowerShot A85 Digital Camera

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The code doesn't show up every time, but it's getting more and more often and nothing i can do makes it go away.


Taking it apart myself is not an option. I'm just not that handy. :)

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The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. Have already fixed several cameras with this problem by using these methods:

Posted on Nov 16, 2007

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First tell me at this problem are your camera's lens woring properly or not

Posted on Oct 19, 2007

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My camera was dropped and now when i turn it on it beeps and then the screen goes black and says e18. i would like to take it apart since i have nothing to lose. do you have anything that shows how to do...

E18 error refers to a lens error .Try checking if any dust got on the lens barrel if not check with the Canon dealer for a replacement as this is might be a factory fault

Mar 31, 2011 | Canon PowerShot A400 Digital Camera

1 Answer

Canon PowerShot S2 IS camera showing code E18

Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Jan 20, 2010 | Canon PowerShot S2 IS Digital Camera

1 Answer

Fault code e18

Camera lens must have taken an impact, Because that error code means zoom lens error Have to unjam lens. Has to be done by a repair shop/person. A lot of labor to take apart, TC

Aug 31, 2009 | Canon PowerShot A70 Digital Camera

1 Answer

Received the error code from Canon Power Shot

Just Google E18 and you will find all kinds of advice on this long standing problem

Mar 08, 2009 | Canon Digital Cameras

1 Answer

Quit working only beeps

i took my camera apart,and cleaned all contacts including battery posts and contacts for battery in camera. when removing the flexible ribbons take note that some have 2 wedges on either side of the connecters, which must be gently prised away from the conection in order to free the ribbon. the lcd screen (if i remember correctely) has a black tab running the length of the connecter, and this gets prised up to free the lcd screen--FOR CLEANING, I RUBBED EACH CONNECTION WITH A PINK PEARL PENCIL TYPE ERASER. CAMERA NOW WORKS GOODY GOODY.

Dec 19, 2008 | Samsung Digimax D53 Digital Camera

3 Answers

Canon powershot sd400 error code E18

Yes !! I wacked it a couple of times on a hard surface and it started working again after I dropped it and got the dreaded E18 error mesage in the middle of a Jewelry shoot. wm

Oct 14, 2008 | Canon PowerShot A80 Digital Camera

1 Answer

E18 pops up

An E18 error refers to a problem with the lens. Generally you receive this error if the lens is stuck, which often happens if you drop your camera while the lens is extended or if something like sand or dirt gets inside the lens barrel/gears. Your situation, however, sounds different since the lens seems to extend before giving the E18 error.

If the lens is fully extending before giving the E18 error, you most likely have a problem with the lens sensor located around the O-ring inside your lens barrel... either the sensor itself is damaged or the little plastic piece on the O-Ring that triggers the sensor is broken. If that's the case, there is nothing you can do yourself unless you feel like taking apart the entire camera and finding a replacement piece.

If the lens only comes out a little bit and is not fully extending before giving the E18 error, it sounds like something is making your lens get stuck. If you've recently been to the beach or a park where there is sand, try using a can of compressed air and blow it into the little gaps in the lens barrel... you may be able to blow the sand/dirt out, solving your problem. If the air doesn't work and you feel comfortable taking apart your camera, you can get to the gearbox and manually retract the lens by following my instructions below. Otherwise, I'd suggest a repair shop.

WARNING: TAKING APART YOUR CAMERA VOIDS THE WARRANTY AND CAN BE DANGEROUS! The capacitor that charges the flash can still hold enough voltage to give you a massive shock even when the battery has been removed for some time. Please only attempt to disassemble the camera if you feel comfortable doing so. I accept no liability for anything that happens should you follow my instructions below.

In order to open the camera you will need to remove six screws on the outer casing (2 where the wriststrap ties on, 2 on the opposite side, and 2 on the bottom). After unscrewing all 6 screws, pull the back and front casings off from the bottom out, as there is a clip-hinge on the top next to the shutter button that needs to disengage before you can fully remove the casing. Once the casing is removed, there is one screw holding in the flash apparatus, on the side. Remove it and carefully bend back the metal cage around the flash apparatus and pull it up. The flash will still be attached to the camera with a pair of wires (yellow and black) and a ribbon cable... leave those in place. Please be CAREFUL when handling the flash because the capacitor (the big black thing under the flash) can hold enough voltage to give you a severe shock even with the battery removed. Underneath where the flash was you will see a multi-tiered black piece of plastic... this is the gearbox cover. Remove the three screws from the cover and carefully lift the cover off the gearbox. Inside will be a motor shaft and 4 gears (2 white, 2 black). Remove the BIG black gear closest to the lens. Then temporarily replace the gearbox cover. With the big black gear removed, the lens should freely glide in and out if you push or pull on it. Do this several times in order to clean out any gunk that may have gotten into the grooves of the lens barrel. Then, open up the gearbox, replace the black gear, and screw the gearbox cover back on. Replace the flash into the metal cage and screw it back in. Finally, put the metal outer casing back on the camera and, before screwing it in, try to turn it on. Hopefully it will work again and you can screw everything back in. If not, your problem will require significantly more disassembly.

Apr 02, 2008 | Canon Powershot SD450 / IXUS 55 Digital...

1 Answer

Hi, I have a Canon IXUS 40 digital camera - My lens suddenly does not want to close and show me an E18 error code on screen - what is the problem?

Hey there johans, the E18 error code indicates there is a problem with your lens unit or lens cover. It was probably the result of an impact of some sort, or you may have something such as sand or dirt jammed in the device. If you cant see anything to clear and clean away, try turning off the camera and restarting. If this doesn't reset it and allow it to function properly, then you will need to bring it in for service.

Mar 31, 2008 | Digital Cameras

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Click here for help on repairing e18 error
good luck my friend!
Hope you will save 150$ for the repair..

Oct 17, 2007 | Canon PowerShot S500 IXUS 500 Digital...

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Taking photos

Hi, I researched the Canon site and the E18 message relates to a lens issue. Your lens sounds like it's "jammed" and so the camera is displaying the error message. According to the Canon online support, the error is temporary and should go away the next time you properly turn on the camera. Howevcer, since you say it happens every time, it may be a bigger issue with the lens. There suggestion is to have it inspected by a certified repair person. This is what I got off the Canon site: Issue: Lens will not move and camera may display an E18 or "Lens" error. Solution: Possible solutions for an E18 or Lens Error message PowerShot A410 The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: * Hold the camera so that your fingers do not touch the lens unit when you are shooting. * Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case. If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Good luck. NewMediaMan

Jul 03, 2007 | Canon PowerShot A410 Digital Camera

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