Question about Samsung DMT300RFS Builtin Dishwasher
Dishwater starts but stops and does not drain
Posted by Anonymous on
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Posted on Jan 02, 2017
Our unit started displaying code 9E after filling, draining and filling again. At the beginning it was enough just to restart it. Finally this trick didn't work anymore. Before calling service for out of warranty I decided to take the unit out of the cabinet and start it. Of course this didn't fixed the problem. Then i noticed where the water comes in and I took off the panel on the left side bottom.
Under the panel there is a white box that has a floater inside. The floater is pushing a lever that actuates a micro switch. I noticed that the lever wasn't moving as the machine started to fill in with water. The lever was stuck. An easy touch on the lever fixed the problem and the machine started working.
I will put back the washer for now but if it happens again in the next future i'll have to find a more permanent fix.
Posted on Sep 21, 2010
SOURCE: Low water level error with
Do you hear the washer draining (into the sink drain) after it fills and should start washing? Check that nothing (sound deadener, etc.) is interferring with the drain valve lever arm.
Posted on Feb 08, 2011
A Samsung service tech showed me how to fix this one. You can take that float and the white box apart from the dishwasher and once opened, if its like mine, there will be gunk on the float and in the box at the line where it fills with water. This gunk floats in there and prevents the float from swinging and activating the switch. Just clean that gunk out with a toothbrush, I end up doing mine about once every four months, and it should work fine again. This tech said to prevent this, make sure the water is hot at the beginning of the cycle and pre-rinse the dishes-but this doesn't seem to work with mine.
Posted on Jul 25, 2012
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Oct 10, 2017 | Samsung Washing Machines
|Samsung Washer Fault Codes|
|4E||WATER SUPPLY ERROR||Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water is not supplied up to the preset water level after 10 Minutes or more at the time of initial water supply. The error status can be cleared by turning the POWER switch OFF and back ON.|
|5E||WATER DRAIN ERROR||5E is displayed if the water level frequency detected is 25 KHz or less in the initial phase of the UNB -detecting cycle. The Water Drainerror can be cleared by turning POWER SW OFF and back ON.|
|oE||OVER-FLOW ERROR||Over-Flow error occurs when the water level is too high. It can be cleared by turning POWER switch OFF. Water is drained prior to POWER switch OFF. The tub is drained for 2 minutes if a frequency of more than 25 KHz is detected.|
Laundry load is unbalanced, manually loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.
|HE||WATER HEATER ERROR||HE, HE1 is displayed if the water temperature rises by 7 C or more in 1 Min or by 2 C or less 20 Min after heating process has started. The error can be cleared by turning POWER switch OFF.|
|1 E||WATER PRESSURE SWITCH ERROR||
* Generated Frequency Signal of WATER LEVEL (WIL) SIW (KHz)
Normal Level = Abnormal W/L Frequency
Low Level = 30.00 Khz High Level = 15.00 Khz
If the same signal is detected for more than 5 seconds, it is aPRESSURE SWITCH Error. When this error occurs the drain pump will operate for 3 min. and the display will show 1 E indicating a pressure switch error.
|cE||ABNORMAL WATER TEMPERATURE ERROR||
e.g. If the water temperature is 50 C or more, during a Delicate or Wool cycle.
At the time of initial water supply, if the water temperature is not appropriate, the display will show cE. This error can be cleared by POWER SWITCH OFF.
|11 E||WATER LEAKAGE ERROR||Water Leakage error occurs when the water drains naturally, (by leakage) after the washing program starts.|
|tE||THERMISTOR ERROR||This error occurs when the Thermistor circuit is abnormal or a voltage of O.2v or below or, 4.5v and over is detected. This error can be cleared by POWER switch OFF.|
|3E||MOTOR RESTRICTION ERROR||
Hall Sensor is sensed every 5OOms. 1 second after motor starts to work.
If data of hall sensor is less than 2 (2RPM), the Washing motor will stop at once.
During Washing and Rinsing when a motor restriction is sensed, the motor stops and then proceeds to the next water -flow action. If the motor stops working and this happens in one direction ten times, "3E" Error is displayed.
During dehydrating. when a motor restriction is sensed. the motor stops working and then returns to the initial stage of the dehydration unbalance sensing cycle. After ten times, "3E" Error isdisplayed, When the motor Is told to stop because of an operating function. no error is shown.
Power 81W OFF can clear the motor restriction error.
|8E||OVER CURRENT ERROR||
IPM fault signal (this is caused by the overload of the MICOM INTO during motor action).
IPM: Integrated power module. The IPM controls the motor.
If the fault (low signal) happens to be sensed even once during the washing/rinsing stage, the motor stops immediately. However, during the dehydrating stage the signal is to be sensed, when the number of signals reads more than 6 per 500ms during the Washing or Rinsing cycle action.
If the motor stops working, in one direction ten times, "8E" Error is displayed.
During dehydrating, when the overload is sensed, the motor stops working at once and then feeds back to the initial stage of the dehydration unbalance sensing. When the feed back has occcurred twice, Error "8E" is displayed during the dehydrating unbalance sensing, No error happens by overload sensing. When it happens at more than 800rpm, the process is stopped compulsorily. Power Switch OFF can clear the overload error.
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