Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Black print won't work on Brother MFC-845CW

Hello, the black print has quit working on my Brother MFC-845CW printer - (color is fine). I tried changing the black ink cartridge - still didn't work. I've tried having the machine clean it 4 to 5 times using the ink management button as suggested on the Brother website. It still doesn't work. I can't seem to find any documentation on where the printhead is located, how to remove it and clean it manually, or whether it is possible to buy a new one. Can anyone help?

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  • janet1331 May 21, 2009

    Wont print black, only color. Cartiridge was changed....no error. just blank pages if print is black. Color prints fine.

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Open the case,i don't sure were the cartridge is located but i think is easy to you to find it.When you found it, wipe the botton part of your cartridge use soft clothe for cleaning.Look at mannual to locate the cartridge.

Posted on May 20, 2009

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I have the same problem right now. unfortunate.

Posted on Sep 21, 2009

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