Question about Acer Aspire One Netbook 8.9" Notebook

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Acer one notebook not connecting to internet

Hi have just bought my oldest daughter an acer one notebook, opened it up connected it all to our internet and was running fine. (it works from linus). turned it off then she went to use it later but this rectangle box appeared in the top left hand corner with a star like symbol in it, when you hover mouse over it, it says new item, waiting to configure. Also when you click on the internet the info bar at bottom does not appear. When you click on settings it won't let you click on connect to internet, any help would be greatly appreciated as my little girl is gutted she can't use it. Thanks to all in advance kat

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  • katrina1977 May 19, 2009

    thankyou so much, daughter is chuffed she can now go online!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Hi Kat,

Ok, firstly i would recommend restoring all back to factory settings as it would appear that this a a configuration problem and that should fix it as i believe there is no personal or data to be backed up as yet.IF there is, simply back it up to a thumb drive.

To restore to factory settings(Like it has just come out of the box basicly) When the laptop starts up hold down ALT and keep pressing F10.

A screen should appear with configuration settings and an option to system restore.

Select system restore and it should have prompts from there.

Posted on May 19, 2009

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