Question about Whirlpool ED5GHGXMQ Side by Side Refrigerator

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Fridge not staying cold

I have a whirlpool model # ed5ghgxmq## side by side fridge the fridge is not getting cold and the freezer is getting a whole bunch of frost on it and i keep finding a "lake of ice" under the bottom drawer in the freezer. what could be causing this and how do i fix it.

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  • Whirlpool Master
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Inside the fresh food compartment there is a defrost timer hidden behind the temp control panel. Sometimes there is a plastic plug over the hole that you need to put a flathead screwdriver in and slowly turn it clockwise. When compressor stops I want you to wait about 25 minutes to see if the refrigerator comes back on by itself without help. If it does I need you to listen inside the freezer compartment for sa sound of crackling or sizzling noise indicating defrost is taking place. Let me know, Sea Breeze

Posted on May 20, 2009

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Posted on Jan 02, 2017

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