Hi I got a Ultimate 7 inch tablet. I reset it and now its asking to type password to decrypt storage. I don't know what password it wants. What do I do.
A user of the device has deliberately turned on data encryption to protect the contents of the device in case of loss or theft. I say deliberately, because you have to enter, then verify, the password, and then agree to the encryption. If you don't have that password then you are going to have to perform a factory reset of the device.
First, turn your tablet off. Then, power the tablet back up by holding down the volume (either + or - ) and power buttons simultaneously. Continue holding the volume button until the screen says "Booting tablet in recovery mode." This will give you a picture of an Android. Tap the android, and you will be given a screen with several options. Move between the options with the + and -, and select with the power button.
Go to the option for Factory Data Reset and select it. Scroll down to Yes, and then the tablet will erase its memory back to factory settings. Once it has completed, select Reboot Tablet Normally.
Feb 02, 2015 |
Tablets & eReaders