Question about HP Pavilion dv9000z Notebook
Every so often my two DVD/CD burners disappear from "My Computer" and can't be used. They are listed in the BIOS and system but as inoperable w error 10. Attempts to remove and/or reinstall fail, as do tries to reinstall the drivers. I get a message"you have the best drivers available". HP Pavillion a6000n w Vista.
What ranger was referring to is a well known issue with vista that you used to have to manually fix. They have now released a free tool that will correct the problem if that is indeed the issue. Give it a try and then let us know wether it worked or not. There are some other potential issues but this is by far the most likely.
Here's the link http://support.microsoft.com/kb/314060
Go to this link then scroll down and click the Fix link with the little repair man on it.
Hope this helps FixYa,
Posted on May 25, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 15, 2011 | LG GSA-2166D DVD RW Dual Layer Burner
Jun 27, 2011 | Computers & Internet
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if this fails to fix the problem and you still want to Find and fix errors in your system BIOS
BIOS Patcher can find and fix errors in your system BIOS (only AWARD BIOS for now) and also it can add or open new features, i.e. some features that your BIOS has but they are closed by manufacturer of your motherboard. It scans rom file. If it finds any known errors it fixes the errors. If it finds any closed features it opens it. hope this helps
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