Question about Samsung Refrigerators
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Posted on Jan 02, 2017
SOURCE: Leaking Whirlpool refrigerator
My Whirlpool fridge had water droplets falling onto all three shelves and pooling unter the crisper drawers. I solved the problem by clearing the ice-clogged drain in the freezer.
In Whirlpool model ET21UM, the condensation drain hole is located directly behind the freezer. To access the drain hole, remove all your frozen items and place them in a large picnic cooler. Notice that the floor of the freezer is basically a large plastic tray fastened by two small bolts. Unscrew the bolts with a wrench or ratchet and remove the plastic tray. At this point you will probably see that water has seeped under the tray and created a mini ice rink on the bottom of your freezer. You can tap the ice lightly with the handle of a screwdriver to break it up. Once it's broken, toss the ice into your sink, or put it in a plastic bag and store into your cooler to keep everything cold.
Once the ice has been removed from the freezer floor, you should be able to see a metal drip trough in the back under a false wall hiding the condenser coils. It's a little tougher to remove the ice from the drip trough with the screwdriver method, so you might want to use a hair dryer. After a few minutes with the hair dryer, you should be able to remove most of the ice by hand. You can remove any water with a sponge or turkey baster. The only ice left will be a plug of ice in the drain hole in the middle of the drip trough. Heat up a cup of water in the microwave and carefully pour it into the drip trough. If the drip trough is hard to access, you might need to use a funnel. The hot water should melt most of the ice in the drain hole. If it pools in the drip trough and doesn't drain, use a sponge or turkey baster to remove the water and add hot water again. A small length of wire or a pipe cleaner might help clear any other obstruction in the drain hole. When the drain is clear you should hear water flowing through it. Dry off the floor of the freezer and return the plastic floor tray to it's spot and fasten with the two bolts. Remove any water that has pooled in your refigerator and you're done.
Posted on Nov 12, 2008
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your fresh food compartment. Some models like yours have 2 evaporators. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution in the drain will help you locate the leak and where. I do have the manual on yours and can help you solve this. Let me know, Sea Breeze
Posted on Jun 30, 2009
I appoligize for not seeing your post sooner here are some links to pages that may be helpful, Let me know if you need more help as Fixya has a problem notifing me of anyones response to a solution , Thanks, Sea Breeze
PART NUMBER AND MODEL SEARCH FEATURE
Please feel free to contact me the charge is free, Sea Breeze
Posted on Jul 16, 2009
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