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My 3970 series scanner is not compatable with my new e-machine computer. Do you have a patch? Your co-employee (LINDA) FOUND THIS ITEM ONYOUR SYSTEM.

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The patch can be found at:

ftp://ftp.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe

Works with IE7 and the 3970 installed on my system under Windows XP/SP2. You might try it.

There is a manual workaround described at:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00802504&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Microsoft'sdecision to integrate IE with the browsers might have been a "good"business decision for Microsoft during the browser wars but it doesappear that it was a poor technical decisions as far as the end usersare concerned. I had to upgrade one of my applications after installing IE7 and talking to a representative of the company involved 800 applications were hit.

Posted on May 19, 2009

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1 Answer

HP scanjet 3970 is not compatible with Window 7 - what I must do


Hello By mtpflang
If you don't want to purchase a new device , the only solution is a workaround :
solution one:
If you have the W XP install disc , you can install a virtual version of W XP on your machine from http://www.vmware.com/products/player/
solution two :
If you still have the install disc , you can also partition your primary and install W XP on the new partition from http://download.cnet.com/Partition-Wizard-Home-Edition/3000-2094_4-10962200.html.
Back up your data first.
solution three:
I have Win 7 on my primary and installed Win XP on my secundary . Works like a charm .
Best regards ,
fanaudi

Mar 21, 2011 | HP scanjet 3970 digital flatbed scanner

1 Answer

My HP 3970 scanner has been working for years. No


Sounds simple enough. You will have to do a couple of things in order here. Unplug the cable from the back of the computer, and the scanner itself. Then unplug the power cord from the wall for the scanner. Wait about 20-30 seconds, then plug the scanner back into the wall. Now plug the cable in to the scanner, then the computer. Turn on the scanner and it should work. If by chance this does not work, then you may have to reinstall the drivers. If you don't have the disc, check out the manufacturer websight support section. Good luck

Feb 04, 2010 | HP scanjet 3970 digital flatbed scanner

1 Answer

I have lost my power cable for my scanjet 3970. where can I buy another


U can probably get on on ebay or go on hp's site. here is an example from ebay. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=400018853911&rvr_id=&crlp=1_263602_263622&UA=%3F*F%3F&GUID=4cd248771250a02653717ae1ffdbab4c&itemid=400018853911&ff4=263602_263622

Dec 12, 2009 | HP scanjet 3970 digital flatbed scanner

1 Answer

Incompatability between hp scanjet 3970 and Windows


Hi, just go to HP drivers and solutions, i have Vista 64 bits.


Rgds, Auke.

Mar 20, 2009 | HP scanjet 3970 digital flatbed scanner

1 Answer

Hp scanjet 3970 won't scan, but passes hardware tests


Sometimes the best thing to do is to start from the beginning. If you find that your OS is not listed, we should look at another avenue to resolve this issue.

Completely un-install your scanner. Then restart your computer. Re-install the software for this scanner. Try the following link to get your specific OS drivers that are needed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01275876&jumpid=ot_recdoc/bps03297/en_us/c01275876/loc:4&custom_solutionid=rd_bps03297&lc=en&dlc=en&cc=us&lang=en&product=73497

Follow this link to get specific installation tips for your scanner:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=298547&taskId=115

Please let me know what happens and thank you, Binary Bob

Dec 10, 2008 | HP scanjet 3970 digital flatbed scanner

1 Answer

HP Scanjet 3970


This might probably help, see the Diagnostic description, Patch etc... to download, havn't tried it yet but maybe its the solution for errors.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=298549&prodTypeId=15179&prodSeriesId=298547&swLang=8&taskId=135&swEnvOID=228

Jul 26, 2008 | HP scanjet 3970 digital flatbed scanner

1 Answer

HP 3970 scanner


I wish I knew, mine just started doing the same thing. I was looking to find a resolution to this when I found your post. I think it's time to get a new scanner...

Jan 26, 2008 | HP scanjet 3970 digital flatbed scanner

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